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QuickPic app is not showing any cloud data (photos)

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By KDPalekar, Member on 3rd January 2019, 06:02 AM
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Hi there,

I am not able to find any photos in QuickPic Gallery cloud app which I have backed app. There is almost 50GB+ and I am unable to view it. I am also trying to access from Web view but there is also nothing showing. I read one XDA thread saying that CM Cloud is taking down their server in April 2017 (but photos were backing up till last week i.e. 28th December 2018) and they informed users to restore their data. but last week I came to know about it and I also didn't get notification in QuickPic Gallery app about the same.

Is there any solution? that will be a big relief. Thanks!!!
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7 Answers

5th February 2019, 09:56 AM |#4  
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My Solution:
1: Go from your Windows PC to and login with your CM Cloud login from QuickPic
2. On top click on the link "How to download photos from QuickPic"
3. Follow the instructions
4. Rename the downloaded fotos with an exif-tool
5. done!
keeekeee 18th April 2019, 08:21 AM
hi fehrcomp, thank you so much for sharing. i did login and didnt able to restore from quickpic. it shows : {"ret":-1,"data":{"message":"wrong token","error":5}}

what did i do wrong?
tintumat 29th April 2019, 02:32 PM
4. Rename the downloaded fotos with an exif-tool

How did you do this? my exif seems to be deleted/incorrect for some pics
Last edited by tintumat; 29th April 2019 at 02:36 PM.
fehrcomp 30th April 2019, 11:11 AM
I had correct exif data. Otherwhise you could not use a exif tool.

You tried an other browser?
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23rd January 2019, 03:16 PM |#2  
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I'm facing the same problem. I have around 43GB of photos in there. Now I cannot access too, I didnt know about them terminating their service, else I would have back up first. No notifications or email.
Ice_machinE 4th February 2019, 08:56 PM
Same here, it's backing up the pictures, but I can't view any of the backed up folders.
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26th April 2019, 07:56 PM |#6  
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I lost about 3000 pics using Quick Pick and CM Cloud... I log in to the CM Cloud and the pics are not there. If you have a chance, get your pics out of there, quickly!
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28th April 2019, 08:41 PM |#7  
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I'm just downloading my photos as we speak from that **** of a cloud service, as I have recieved notice about CM shutting it down (and it should).
Note that in order to see your pictures, you have to login into and look for a folder called CM Qickpic, and in that folder theres a folder called "Original Photos". All my photos are there, and I'm using their even more **** of a tool to download it...

Hope you guys get your precious stuff and get the hell out of there ASAP!

P.S.- Anyone already using a similar (prefferably more stable and trusted) service? I'm syncing my stuff on Google Photo at this moment...

Best of luck!
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30th April 2019, 06:49 AM |#9  
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Already done,all my pics was downloaded followed these guide above.... thanks guys.
ChoiceMC 30th April 2019, 07:56 PM
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Awesome, glad to hear!
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2nd May 2019, 06:00 AM |#12  
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Can anyone help in this ?

i have 10 years of photos there 134gb cannot access them, the only way that worked for me but still suffering was installing bluestack on my PC and then install older version of quickpic, login and then i see everything i started to download the pictures and now im stuck because bluestack allows only 65gb of storage and im still half way restoring, no luck through their shitty website!

If anyone can help in this will be appreciated.
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11th June 2019, 06:35 PM |#13  
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I can't even login, when I use the link provided to login from a computer I get "You have logged out, please log in again". The pw is correct because when I am using a bogus pw (for testing) it actually shows me that the email or pw is incorrect. How can I login? I even reset my pw 2 times, but I can't login. On the phone it works, I see the pictures, but I cannot download them (restore failed).
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