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in the process of switching from Verizon to att

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By trbman, Senior Member on 1st March 2014, 01:36 PM
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hey XDA. anyone ever make the switch from Verizon to AT&T? I received 3 Nexus 5's for my family on Thursday. yesterday morning I went on AT&T's site and signed up for new service. I stated online that I was bringing my own devices, in which case they just send me SIM cards. I also selected to have my numbers ported from Verizon. 24 hours have gone by and all I've received is a confirmation email saying they've received my order. my order status online shows in progress.

has anyone completed this process before? according to AT&T's online FAQs, the number port usually only takes 3-5 hours. however, when I check the port status, it states that my number port doesn't exist (read: they haven't even begun the port request). if they haven't begun porting yet, I would assume it means that they are still processing it. how long could that possibly take? it's normally done pretty quickly in stores so I don't understand why it would take them so long online.

any insight?

Sent from my Nexus 7 using xda app-developers app
1st March 2014, 05:24 PM |#2  
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call technical services.
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