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Network connectivity stalling

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By Mbedford84, Junior Member on 24th November 2019, 12:06 AM
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Hello,

Mostly when on WiFi I find that a Web page or app will start to load and then just stop. Only way to get data connectivity back is to toggle airplane mode on and off. Have tried multiple WiFi networks and multiple browsers. Happens probably 80/20 more frequently on WiFi than cellular data.

Any ideas?

Device is essentially factory setup with the latest updates, android 9
24th November 2019, 07:24 PM |#2  
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Quote:
Originally Posted by Mbedford84

Hello,

Mostly when on WiFi I find that a Web page or app will start to load and then just stop. Only way to get data connectivity back is to toggle airplane mode on and off. Have tried multiple WiFi networks and multiple browsers. Happens probably 80/20 more frequently on WiFi than cellular data.

Any ideas?

Device is essentially factory setup with the latest updates, android 9

did you try to reset the network settings?

Settings-About Phone-reset to default-Reset network settings

Reset Mobile Data,Wifi and Bluetooth.
25th November 2019, 12:47 AM |#3  
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Quote:
Originally Posted by letschky

did you try to reset the network settings?

Settings-About Phone-reset to default-Reset network settings

Reset Mobile Data,Wifi and Bluetooth.


Hi, yes tried this today after your suggestion, no luck

Any other ideas?
26th November 2019, 07:34 PM |#4  
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Quote:
Originally Posted by Mbedford84

Hi, yes tried this today after your suggestion, no luck

Any other ideas?

Factory Reset?
6th December 2019, 06:53 PM |#5  
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Update, did a factory reset, no help. So after a few days of testing I have managed to trace the problem down to 5ghz WiFi only. Mobile data and 2.4ghz seem to be working since reset.

Anyone got a similar experience?
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