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HTC Max 320 Earphones on the HTC 10

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By ravish_919, Senior Member on 21st June 2017, 03:34 PM
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Hey, guys! I've recently purchased the HTC Hi-Res Adaptive Sound 2.0 Headset (Max 320). I've tried to use those on the 10 but had no luck. These headphones which use the Type-C input should technically work on the 10 as it supports the "Hi-Res Audio", but all I get when I plug in the Headset is "Accessory not supported". Could this be a hardware issue or a firmware issue? So I wanted to ask if any of you guys have it and if you do, how did you get it to work? I've also attached a screenshot of the message.
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21st June 2017, 06:53 PM |#2  
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Quote:
Originally Posted by ravish_919

Hey, guys! I've recently purchased the HTC Hi-Res Adaptive Sound 2.0 Headset (Max 320). I've tried to use those on the 10 but had no luck. These headphones which use the Type-C input should technically work on the 10 as it supports the "Hi-Res Audio", but all I get when I plug in the Headset is "Accessory not supported". Could this be a hardware issue or a firmware issue? So I wanted to ask if any of you guys have it and if you do, how did you get it to work? I've also attached a screenshot of the message.

I'd try going under the developer options of your phone and checking the USB input and changing it to see if that gets you anywhere. It'd be pretty weird if the headphones are phone specific. I have a different pair of USB C headphones that have active noise cancellation that work on my other headsets. As a last attempt, try downloading the free trial of USB Audio Player and see if the headphones work with that app.
25th June 2017, 03:39 AM |#3  
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Quote:
Originally Posted by mnguyen127

I'd try going under the developer options of your phone and checking the USB input and changing it to see if that gets you anywhere. It'd be pretty weird if the headphones are phone specific. I have a different pair of USB C headphones that have active noise cancellation that work on my other headsets. As a last attempt, try downloading the free trial of USB Audio Player and see if the headphones work with that app.

Hey @mnguyen127! I've tried what you told me to do, by changing the input type but it didn't work. I've tried all the options in the developer settings but it didn't work out. Do you have any other ideas?
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25th June 2017, 05:12 AM |#4  
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Originally Posted by ravish_919

Hey @mnguyen127! I've tried what you told me to do, by changing the input type but it didn't work. I've tried all the options in the developer settings but it didn't work out. Do you have any other ideas?

Have you tried the USB audio player app? That thing has worked wonders for me when it comes to finicky USB C
26th June 2017, 06:50 PM |#5  
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I'm in a similar situation, and nothing I've tried worked. Now, I saw someone mention something about firmware on another similar thread, so we might just have to wait for when HTC finally decides to update the 10
27th June 2017, 03:41 AM |#6  
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I have a pair of JBL Reflect Aware C which are USB-C active noise cancelling headphones, but I've noticed that after a certain update, my headphones won't work without the USB Audio Player app. Same thing happened on my Google Pixel which makes me think that if you roll back the update on your phone, you'll probably get audio out of USB-C.
27th June 2017, 02:27 PM |#7  
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the high-res certified has nothing to do with the headphone Support. the suppor for those headphones are disabled so deep in System stuff, that me and other couldn't get it to work, even with Sound stuff from u Ultra and u11. you can't use them unless HTC supports them on the 10

I still have those from the Bolt when I tested the device. but can't use them. so either HTC Needs to fix it in their Firmware or they don't want it or so. maybe the cables inside are different from other usb c Audio devices so that might be a Problem too
8th July 2017, 05:09 PM |#8  
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Originally Posted by DeeZZ_NuuZZ

the high-res certified has nothing to do with the headphone Support. the suppor for those headphones are disabled so deep in System stuff, that me and other couldn't get it to work, even with Sound stuff from u Ultra and u11. you can't use them unless HTC supports them on the 10

I still have those from the Bolt when I tested the device. but can't use them. so either HTC Needs to fix it in their Firmware or they don't want it or so. maybe the cables inside are different from other usb c Audio devices so that might be a Problem too

Thanks for explaining it !!!
I guess I'll just hold on to my Brand New HTC U Sonic headphones. What is going on with HTC!!!!!!!
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3rd June 2018, 12:24 AM |#9  
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Usb port its not for headphones only for charging go for adapter
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earphones, headset, htc 10, max 320

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