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Horrible touchscreen latency / lag / delay

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By Frakatchoo, Senior Member on 7th April 2018, 11:54 AM
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18th April 2018, 08:32 AM |#21  
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https://twitter.com/Link_69/status/986506710528462848
 
 
18th April 2018, 06:50 PM |#22  
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Finally just returned mine, demo unit has the same issue, I tried a Mate 10 Pro and same but less noticable, no issue with the smaller unit so it seems it's just Huawei having issue with its OLED screens, dunno if it's software or hardware.
18th April 2018, 07:16 PM |#23  
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Got the same issue on mine. Seems like any movement under 5-6mm isn't registered as movement. My old Nexus 6p does not have this issue at all
18th April 2018, 07:48 PM |#24  
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Same issue here and it's driving me nuts. Brings down the whole phone to the feeling of something from the entry level. 😭 Opened my own thread before seeing this one but it's the exact same issue.
18th April 2018, 08:11 PM |#25  
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Could the no movement for the first couple of mm be intentional somehow? Seems a massive ommision otherwise?

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18th April 2018, 08:56 PM |#26  
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Quote:
Originally Posted by rob_p

Could the no movement for the first couple of mm be intentional somehow? Seems a massive ommision otherwise?

I've read and viewed numerous reviews of this device, and I haven't seen anyone mentioning this problem.

Could be poor QC on the digitizers I guess. Are there anyone in here that can definitively say they are not experiencing this issue?
18th April 2018, 09:17 PM |#27  
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Quote:
Originally Posted by Mixy

I've read and viewed numerous reviews of this device, and I haven't seen anyone mentioning this problem.

Could be poor QC on the digitizers I guess. Are there anyone in here that can definitively say they are not experiencing this issue?

I'm equally chocked nobody mentioned it in any of the like 200 reviews I've seen. Rather they say it's super lag free. Maybe your suspicion is correct, poor qc.
18th April 2018, 09:18 PM |#28  
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I made a comparison with my nexus 6p to make it easier for others to understand and to check their own device.

https://youtu.be/xIZp7O0etEM
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19th April 2018, 05:45 AM |#29  
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Reviewers never mention this stuff. In fact, not a single reviewer is as critic as they should be when testing a phone. I guess they are afraid of worsening their relationships with the people that send them phones or something. Most reviewers seem "payed".
19th April 2018, 08:19 AM |#30  
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Quote:
Originally Posted by dannejanne

Reviewers never mention this stuff. In fact, not a single reviewer is as critic as they should be when testing a phone. I guess they are afraid of worsening their relationships with the people that send them phones or something. Most reviewers seem "payed".

Now that I'ven tried the phone, I'm afraid this may actually be the case. Perhaps not payed, but controlled or told not to mention certain things because it's not final software etc. Nobody mention the scrolling problem, nor is anyone having any issue with the UI visuals that look like something from the Galaxy S3 age. Rather everybody says it's liquid smooth with zero lag. Very far from the truth. It's a sad world.

EDIT: I tried turning off the knock features as someone mentioned as a fix. It did nothing for me. No difference what so ever. I've not yet tried to reset the phone, but I see little reason to as it's a fresh phone with nothing really added to it. Either this is a QC issue, or it's just the way the phones are. Either way, I'm not keeping this thing, it's going back.

---------- Post added at 09:19 AM ---------- Previous post was at 09:09 AM ----------

It seems the mate 10 pro had the issue too:

Quote:

I have a Mate 10 Pro and it definitely does this. You'll always find Huawei fans who simply don't see or don't want to see the EMUI quirks - it's really hard to filter them out when getting into the nitty gritty of EMUI.
The Mate 10 Pro has lags that a non-EMUI phone simply doesn't have. The weird input threshold that creates input lag is just one of them. It has nothing to do with the phone's performance, it's just Huawei's shitty software. Swiping to the Google Feed from EMUI's stock launcher also makes the phone stutter like a five year old discount phone.
The Mate 10 Pro may currently be the best deal among the flagships and the hardware is truly amazing, that can't be overstated - but the software is currently a buggy, laggy mess. Think TouchWiz during its absolute worst.

It may have been fixed in an update however:

Quote:

Just received the 127 update and the issue seems to be resolved

If the P20 pro goes the same route, we MAY be seeing a fix in a month or so. Pure speculation.

https://www.reddit.com/r/Huawei/comm...olling_really/
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19th April 2018, 08:31 AM |#31  
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I saw the videos and didn't even get what the issue is. After seeing the comparison I can now understand it and I am very sure that every device is this way. Just a lot of people including me don't see it as a problem. I am also sure it is a software thing because if I install a sketchbook tool I can easily draw dots and every minor movement is recorded but when editing a photo within the huawei software I can't really draw a dot and it takes a certain amount of travel distance before the stroke actually appears. They seem to use a bigger deadzone than other devices within their software but it does not bother me and I would have never noticed without this post.
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latency, p20 pro, screen, touch, touchscreen

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