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Is that a pre-installed screen protector and how can i fix a scratch on the screen?

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By Radiphus, Junior Member on 7th March 2017, 05:31 AM
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I 've been using my new phone for a couple of days, when i suddenly noticed a scratch on my screen while i was watching a video and the light wasn't reflecting normally at one specific spot.

I have no idea how that scratch got there, as i have been VERY careful with it. It is not a very big scratch, but i am very upset after having an expensive item damaged in its first days of use.

While searching the internet for ways to fix it, i came across "screen protectors", which i had never heard of before. I also read some tips about having the scratch "removed" with toothpaste or baking soda. However, i do not want to make things worse by applying this homemade material on my screen.

As i was examining the screen, i noticed something that looks like a membrane on my phone's screen. I can't give you a direct link to a photo/video because of this forum rules (not allowing users with less than 10 posts to post external links), but you can see a photo of my screen at imgur . com / 64SXzhB and a video at streamable . com / zk6zw.

Is that a pre-installed screen protector or am i effed? If it is in fact a screen protector, can i remove it and replace it? What should i replace it with and how can i do that?

If need be, would the toothpaste, baking soda tips have any chance of working on my screen?

Thank you very much!
 
 
7th March 2017, 08:25 PM |#2  
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It should be a pre-applied screen protector. Normally, the screen don't have the little "holes" on the internal camera&speaker. I can't tell you if it's a normal screen protector or a glass one, try to apply pressure on the border of the screen with nail and you should see air come under the protector.
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8th March 2017, 01:22 AM |#3  
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The phone come with one on it I dropped my phone when carrying shopping (it fell out my pocket) straight on to a road face down and there was a car coming so I had to slowly slide it on the tarmac it was full of scratches but I took the screen protector off and it was find underneath I suggest you invest for a mid range screen protector it can really save your phone's screen
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17th April 2017, 06:09 PM |#4  
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Quote:
Originally Posted by Radiphus

I 've been using my new phone for a couple of days, when i suddenly noticed a scratch on my screen while i was watching a video and the light wasn't reflecting normally at one specific spot.

I have no idea how that scratch got there, as i have been VERY careful with it. It is not a very big scratch, but i am very upset after having an expensive item damaged in its first days of use.

While searching the internet for ways to fix it, i came across "screen protectors", which i had never heard of before. I also read some tips about having the scratch "removed" with toothpaste or baking soda. However, i do not want to make things worse by applying this homemade material on my screen.

As i was examining the screen, i noticed something that looks like a membrane on my phone's screen. I can't give you a direct link to a photo/video because of this forum rules (not allowing users with less than 10 posts to post external links), but you can see a photo of my screen at imgur . com / 64SXzhB and a video at streamable . com / zk6zw.

Is that a pre-installed screen protector or am i effed? If it is in fact a screen protector, can i remove it and replace it? What should i replace it with and how can i do that?

If need be, would the toothpaste, baking soda tips have any chance of working on my screen?

Thank you very much!

It is a factory fixed plastic screen protector ,you can remove it.
I got same protector in my box
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