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K8 Note repeated sudden switch off.

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By sreeju1, Junior Member on 2nd August 2019, 06:35 AM
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I have the K8 Note phone with Android 8 and security path level : 5 March 2019

My phone is switching off unexpectedly and when I switch it on, it boots up to the lock screen and then switch off immediately. This is repeating at different times for different actions and I cant identify a pattern to replicate it. If I keep the phone connected to the charger then this issue doesn't happen. When I remove it from the charger it will switch off when I try to open some app or sometimes when receiving calls or making calls. It also happens when I open the app drawer. I have done a factory reset and also booted to safe mode,but still the issue is there. All these switch offs happened when the phone was not connected to the charger and the battery charge is more the 50%. I am not sure if the phone is showing the correct battery levels. Also I am not sure if any of the google apps is causing this issue. Can someone help me solve this issue?
3rd August 2019, 07:54 AM |#2  
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So nobody has this problem ? or no one wants to reply?
4th August 2019, 04:10 AM |#3  
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i also have this problem & many users too after the last oreo update
i try every thing to solve it hard rest , downgrade & custom roms and every thing but does not work !
The Following User Says Thank You to Kareem walaa For This Useful Post: [ View ] Gift Kareem walaa Ad-Free
5th August 2019, 06:33 AM |#4  
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Quote:
Originally Posted by Kareem walaa

i also have this problem & many users too after the last oreo update
i try every thing to solve it hard rest , downgrade & custom roms and every thing but does not work !

I didnt try any custom rom. I cannot find any official response from Lenovo about this issue. I will never buy Lenovo products again, and actively discourage people from buying.
8th August 2019, 01:41 PM |#5  
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Quote:
Originally Posted by sreeju1

I didnt try any custom rom. I cannot find any official response from Lenovo about this issue. I will never buy Lenovo products again, and actively discourage people from buying.

I had exact same issue. Replacing the battery solved the issue. If you go to Lenovo Service Center, they will tell you that, it is a motherboard issue. But in reality it is a battery issue.
9th August 2019, 09:26 PM |#6  
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Quote:
Originally Posted by sreeju1

I have the K8 Note phone with Android 8 and security path level : 5 March 2019

My phone is switching off unexpectedly and when I switch it on, it boots up to the lock screen and then switch off immediately. This is repeating at different times for different actions and I cant identify a pattern to replicate it. If I keep the phone connected to the charger then this issue doesn't happen. When I remove it from the charger it will switch off when I try to open some app or sometimes when receiving calls or making calls. It also happens when I open the app drawer. I have done a factory reset and also booted to safe mode,but still the issue is there. All these switch offs happened when the phone was not connected to the charger and the battery charge is more the 50%. I am not sure if the phone is showing the correct battery levels. Also I am not sure if any of the google apps is causing this issue. Can someone help me solve this issue?

i have lenovo k8 note device one of them was date 1 month ago and another had same issue bootloop kinda since yesterday, i had manage to flash rom but after that same boot loop issue, i dont know waht to do
12th May 2020, 06:06 AM |#7  
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Can replacing battery solve the issue
Please tell me my k8 note switch off problem solve with new battery?

---------- Post added at 06:06 AM ---------- Previous post was at 06:03 AM ----------

Quote:
Originally Posted by kk9999gada

I had exact same issue. Replacing the battery solved the issue. If you go to Lenovo Service Center, they will tell you that, it is a motherboard issue. But in reality it is a battery issue.

Can it solve switch off issue please tell
12th May 2020, 01:21 PM |#8  
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Quote:
Originally Posted by sauravsaka

Please tell me my k8 note switch off problem solve with new battery?

---------- Post added at 06:06 AM ---------- Previous post was at 06:03 AM ----------



Can it solve switch off issue please tell

Yes, if your phone doesn't switch off when connected to charger and switches off suddenly as soon as you unplug or after a few minutes. Then probably the battery is at fault and needs to be replaced.
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