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Kindle Fire Hdx 8.9 4th gen stuck on boot / driver woes

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By horgenblorg, Junior Member on 17th November 2016, 07:41 AM
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I have a Windows 10 PC and a Kindle Fire HDX 8.9 that I purchased about 2 years ago. Up until the past few days I was a very basic user. Just spotify, web browsing and some games. The most advanced things I did on it were install some apk files from the internet and make it so the screen was always on in the secret developer options menu. Up until Monday I had no intentions of rooting my tablet or doing any high level tech wizardry with it.

But the past few weeks I have been noticing significant performance decreases in my kindle. Apps crashing, screen freezing, slow performance. I didn't think much of it, I figured I just had too many terrible games on it. On Friday morning it crashed while I was using it and attempted to boot back up but with the [fastboot] text under the word amazon. It got stuck on this screen, restarting it just brought it back to this, attempting to hold the power button and the volume up button didn't appear to do anything either. Eventually after restarting it about 20 times it booted normal for whatever reason. After this it worked normal for another day and then it crashed again and booted with the [fastboot] text. I read up more on fastboot and various kindle fire issues and jammed restarts until it randomly worked again.

This time I when it was working I tried restoring it to factory default in case something I had done or added was the cause of these boot loops or whatever. I also went into developer options and turned on usb debugging since my reading made it seem like that was pretty necessary.

It crashed and restarted again Monday morning but it didn't get stuck in fastboot this time, it just got stuck on the word amazon. So I installed the various tools and drivers I have read about on here and I have been doing my best to try and make it work again. But as someone with zero experience with this sort of thing I have hit a wall.

When I first hooked it up last night I set the driver to the "adb interface driver", I got adb to see the device and I was able to execute some commands to it. I made it reboot just to see if I could, it still stopped at the word amazon, and then I went to sleep. Today I turned on my computer and adb will not find the device. Apparently something changed overnight and windows will now only see the device as a standard mtp usb device. I have attempted to force it to change with the "update drivers -> browse my computer -> let me pick from a list -> Have disk " line. But when I choose the kindle drivers or the adb drivers it tells me they are incompatible. Unplugging and plugging back in doesn't do anything. Restarting doesn't do anything. Attempting to uninstall the drivers doesn't do anything. I don't know what is left or how to fix this so I can proceed. And honestly even after I get through this road block I have no idea what I should do to try and make my tablet operational again. So I am in need of some guidance. Is there anyone out there that can show me the way or at least get adb to see my device again?
 
 
18th November 2016, 05:43 AM |#2  
Quote:
Originally Posted by horgenblorg

I have a Windows 10 PC and a Kindle Fire HDX 8.9 that I purchased about 2 years ago. Up until the past few days I was a very basic user. Just spotify, web browsing and some games. The most advanced things I did on it were install some apk files from the internet and make it so the screen was always on in the secret developer options menu. Up until Monday I had no intentions of rooting my tablet or doing any high level tech wizardry with it.

But the past few weeks I have been noticing significant performance decreases in my kindle. Apps crashing, screen freezing, slow performance. I didn't think much of it, I figured I just had too many terrible games on it. On Friday morning it crashed while I was using it and attempted to boot back up but with the [fastboot] text under the word amazon. It got stuck on this screen, restarting it just brought it back to this, attempting to hold the power button and the volume up button didn't appear to do anything either. Eventually after restarting it about 20 times it booted normal for whatever reason. After this it worked normal for another day and then it crashed again and booted with the [fastboot] text. I read up more on fastboot and various kindle fire issues and jammed restarts until it randomly worked again.

This time I when it was working I tried restoring it to factory default in case something I had done or added was the cause of these boot loops or whatever. I also went into developer options and turned on usb debugging since my reading made it seem like that was pretty necessary.

It crashed and restarted again Monday morning but it didn't get stuck in fastboot this time, it just got stuck on the word amazon. So I installed the various tools and drivers I have read about on here and I have been doing my best to try and make it work again. But as someone with zero experience with this sort of thing I have hit a wall.

When I first hooked it up last night I set the driver to the "adb interface driver", I got adb to see the device and I was able to execute some commands to it. I made it reboot just to see if I could, it still stopped at the word amazon, and then I went to sleep. Today I turned on my computer and adb will not find the device. Apparently something changed overnight and windows will now only see the device as a standard mtp usb device. I have attempted to force it to change with the "update drivers -> browse my computer -> let me pick from a list -> Have disk " line. But when I choose the kindle drivers or the adb drivers it tells me they are incompatible. Unplugging and plugging back in doesn't do anything. Restarting doesn't do anything. Attempting to uninstall the drivers doesn't do anything. I don't know what is left or how to fix this so I can proceed. And honestly even after I get through this road block I have no idea what I should do to try and make my tablet operational again. So I am in need of some guidance. Is there anyone out there that can show me the way or at least get adb to see my device again?

this is only for kindle fire 1 (2011)
there is a separate section for your device see
Fire Index: Which Amazon (Kindle) Fire Do I have?
for correct forum link

Sent from my XT1254 using XDA Labs
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