Petersoris, I was able to fix it thanks to Benyou54's advice. I was using what I think is the original software version before, but I was able to find the 9/21/17 update online, version N930VVRS2APHE. It can be found here: http://downloadmirror.co/Umw/VZW-N930VVRS2APHE-20160921072852.zip...