mine has a creak and a gap located near the volume buttons. I can actually pry it apart.
Thinking I need to call Moto.
Thinking I need to call Moto.
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mine has a creak and a gap located near the volume buttons. I can actually pry it apart.
Thinking I need to call Moto.
Nope, mine's perfect in the build department (for once)! But Motorola accidentally sent me someone else's phone as well, and that one had a huge gap between the front and back on the left side of the phone. I tried to snap it in to no avail. I feel bad for the person who is getting that one.
I've called them.
They're replacing it and letting me do another on motomaker if I want to,
Good customer service
Are they giving you an advanced replacement or do you need to send your phone back first? Also, how's your vibrate motor? Is it loud and obnoxious?
waiting to see, but I imagine it will be advanced replacement,
Vibrate motor seems about the same as any other phone I've owned. My HTC One is louder.
Mine isn't so much squeak as when I push down on the ATT logo you can hear the sticky get pushed down then that awful sound as it lets go again, trying to decide if it's worth the RMA effort.
Say what you will about AT&T but I have never had an unpleasant experience with one of their call center reps.
Motorola, not so much.
Looks like the ball is finally rolling in the right direction.
I got RMA emails from Motorola just waiting on a new motomaker code