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[Q] Screen stays off when making or taking calls, anyone else? - SOLVED

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By zarch1972, Member on 19th November 2012, 02:15 PM
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Anyone else have this problem?

I go into dialler, choose number, then choose "call xxxxxxxxx" and then screen goes off whilst the call is being made.

No matter whether phone is flat on the desk or utpo my ear, makes no difference and it wont come back on!!!


Same when receiving calls. I swipe to accept, the screen goes off.


In both instances, the only time the screen comes back is when the other end hang up, then I have to press the power on to get back to the lockscreen.


Very bothersome, any ideas?
19th November 2012, 06:33 PM |#2  
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Anyone?

Wondering if an app is causing me bother?

As I'm also seeing the phone display the lock screen from time to time for no reason without me touching the power button.

Sent from my Nexus 4 using xda app-developers app
19th November 2012, 10:43 PM |#3  
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Do you have a screen protector on you nexus? I had to take mine off because i caused the exact problem your having. As soon as I took it off the problem went away. So if anyone gets a screen protector make sure it has a cut out for the prox sensor.
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19th November 2012, 11:43 PM |#4  
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Haven't had this problem.
20th November 2012, 01:13 AM |#5  
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It's a more or less common problem since phones turn themselves off during calls when held to the ear.
Sometimes the proximity sensor is just wrong calibrated or something like a screen protector prevents it from functioning correctly.
You can recalibrate the sensor with certain apps. If I'm not completely mistaken, there are some in the market.
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20th November 2012, 01:37 AM |#6  
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Mine did it too, I was on a call, the conversation was done, and I wanted to end the call , but the phone stayed black...

as if the proximity sensor was not working.

I had to press the power button to get back to the dialer.

Actually happened to me the first time today like 2 hours ago.
20th November 2012, 02:03 AM |#7  
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My mate had this problem. Turned out it was just the screen protector fooling the proximity sensor. Job done
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20th November 2012, 09:20 AM |#8  
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CURED.

Crap screen protector.......... took it off, job done!!

Thanks everyone.
20th November 2012, 05:06 PM |#9  
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Quote:
Originally Posted by zarch1972

CURED.

Crap screen protector.......... took it off, job done!!

Thanks everyone.

Crap. Are the good screen protectors leaving holes open for the sensors? My $3 eBay one did not and I'm having issues as well.
20th November 2012, 05:12 PM |#10  
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Quote:
Originally Posted by zarch1972

CURED.

Crap screen protector.......... took it off, job done!!

Thanks everyone.

What brand of screen protector were you using? I ordered xo. Hope it works fine.
20th November 2012, 05:17 PM |#11  
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My SGP screen protector only had a cut out for the camera and covered the prox sensor. I had to remove it.

I'm sure once SGP figures it out they will make cut outs for their nexus 4 screen protectors.

Sent from my Nexus 4 using Tapatalk 2
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