[Q] Section of touch screen not working

Never mind, flashed a different kernal and its working now.

edit: Wait, no it's still there.

update: I wiped everything and installed factory 4.2.2 patch (occam-jdq39-factory-345dc199.tgz) but still cannot fix this problem. Please help!

update: Tried this method http://forum.xda-developers.com/show....php?t=2027476 still not working

update: This also not working for me http://forum.xda-developers.com/show....php?t=2163924... possible hardware issue?

verdict: I will live with this for now, after 1 day and still can't fix it then I will contact google hopefully for a replacement.

bump

I am having the exact same issue. That almost makes me think it could be a software issue but you said you already did a factory reset.

The weird thing is that it looks like the same part of the screen. Its a horizontal section in the very middle.

My best conclusions are that its the digitizer. It just started happening out of no where though. Very frustrating. Makes it impossible to hit the send button on the stock messaging app without minimizing the keyboard! I take excellent care of my Nexus 4. It has a case and it hasn't been dropped. It hardly has a scratch on it! Its a month old.



Sent from my Nexus 4 using xda app-developers app

Strongertyer I can feel your frustration.

Here's mine (the one in my op was found from google). Mine is a bit lower, it blocks the top half of the qwer line on the keyboard and the yes/no buttons on prompt windows.

I can still type qwer just fine by pressing the bottom half of the keys, but for the the prompts I have to tilt and rotate the screen every time so the buttons aren't under the "dead zone".

Strongtyer are you also thinking of sending the phone back to Google?


Sent from my Nexus 4 using xda app-developers app

Just talked to support and they seemed helpful. However, his first suggestion was to do a factory reset of course. He said if that didn't work then I could send my phone back for a replacement. Did a factory reset and still the same issue. Looks like I'll be calling again tomorrow.

I guess the plus side is that they send brand new phones and not just refurbished ones.

Any luck on your end?

Sent from my Nexus 4 using xda app-developers app

I gave up fixing it already as you can see in my 2nd post and I believe it is not possible to fix it other than having the whole screen replaced, so I asked directly for a replacement under warranty. Then after a brief moment google emailed me a set of instructions for packing the phone.

So on Sunday evening I booked the courier, printed the documents, picked everything back in the box, warped and taped it. And today the courier came and collected my phone.

Now I have to use my good old HTC Legend again. However it uses regular SIM card, so I had a bit of fun making myself an adapter to up size the Nexus 4's micro-sim!

I talked to Google today and they are sending me a replacement. They told me I can keep the phone till the new one arrives. I just have to return it within 21 days.

Just crossing my fingers that they don't say the damage is my fault. I don't know how o could have caused it. I haven't does it and I take really good care of it.

Sent from my Nexus 4 using xda app-developers app

I do have a same touch screen problem.

Sliding vertically is not smooth and cannot clicking, but swiping horizontally is working.

im also having this problem but i dont live in the US. how can i go about fixing it?

You should contact google anyway if you want a warranty replacement. Go to the link below, click contact google, answer a few check box questions and there should be a phone number.
https://support.google.com/googlepla..._topic=2803008

Because I believe that the only way to fix this is to have the screen replaced.