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[PROOF] Unlocking bootloader & blowing QFuse does NOT void warranty

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By ViRb3, Senior Member on 29th October 2015, 04:21 AM
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Hey guys!

So I got my Nexus 5X 2 days ago and although I have a yellow screen problem (for which I am getting replacement very soon), I am extremely happy to have it!
A habit I have with every Nexus device is to unlock the bootloader and root it on the first day. What worried me here, however, is the recent suspicious information that the QFuse built in the chip "blows up" upon unlocking the bootloader, leaving a permanent, irreversible tamper mark.

Today, upon contacting a Nexus Specialist regarding my yellow screen replacement, I was tempted and finally did ask about this issue. What I got as an answer confirmed my belief and I am sharing it here with you: unlocking the bootloader & blowing the QFuse does NOT void your warranty.
Of course, chat proof is attached to this post.

I hope this motivates everybody here to start using their Nexus devices the way they are meant to be used!

All the best,
Victor
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29th October 2015, 09:49 PM |#2  
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There isn't a QFuse on the N5X, from what I've heard, or at least no mention of it on the bootloader, like there is on a 6P.
Good to know either way!
30th October 2015, 04:06 AM |#3  
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Quote:
Originally Posted by PhoenixTank

There isn't a QFuse on the N5X, from what I've heard, or at least no mention of it on the bootloader, like there is on a 6P.
Good to know either way!

What I read is that all new Snapdragon processors are manufactured with a QFuse in them, whether used or not. The bigger question is whether they are even used for bootloader unlock checks in the first place.
30th October 2015, 04:35 PM |#4  
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I hate how people are always terrified about "voiding their warranty".

Two things in LAW that need to be made very clear;
1) ANY clause of a contract that is in contradiction with LAW is ITSELF void. What this means, is if the sales contract specified in the warranty says that "X voids the warranty" and it is NOT LEGAL for them to void the warranty on the basis of X, then regardless of what the warranty claims, the warranty is NOT void.
2) Anything modified by the user CANNOT blanket void the entire warranty. It can only void the warranty on aspects that are actually impacted by what the user modified. I.e., if you change the software, then the buttons fall out, the warranty is STILL VALID on the buttons.
3) Anything that is NORMAL FUNCTION of the device cannot void the warranty. I.e., these phones have unlockable bootloaders. They are DESIGNED to be unlocked. It is ILLEGAL for them to deny warranty claims on the basis of unlocking the bootloader.
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31st October 2015, 12:25 AM |#5  
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Quote:
Originally Posted by doitright

I hate how people are always terrified about "voiding their warranty".

Two things in LAW that need to be made very clear;
1) ANY clause of a contract that is in contradiction with LAW is ITSELF void. What this means, is if the sales contract specified in the warranty says that "X voids the warranty" and it is NOT LEGAL for them to void the warranty on the basis of X, then regardless of what the warranty claims, the warranty is NOT void.
2) Anything modified by the user CANNOT blanket void the entire warranty. It can only void the warranty on aspects that are actually impacted by what the user modified. I.e., if you change the software, then the buttons fall out, the warranty is STILL VALID on the buttons.
3) Anything that is NORMAL FUNCTION of the device cannot void the warranty. I.e., these phones have unlockable bootloaders. They are DESIGNED to be unlocked. It is ILLEGAL for them to deny warranty claims on the basis of unlocking the bootloader.

I actually enjoyed reading this. I've never been really familiar with these laws and I am a bit relieved knowing the above information. Thanks!
31st October 2015, 02:45 AM |#6  
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Quote:
Originally Posted by doitright

I hate how people are always terrified about "voiding their warranty".

Two things in LAW that need to be made very clear;
1) ANY clause of a contract that is in contradiction with LAW is ITSELF void. What this means, is if the sales contract specified in the warranty says that "X voids the warranty" and it is NOT LEGAL for them to void the warranty on the basis of X, then regardless of what the warranty claims, the warranty is NOT void.
2) Anything modified by the user CANNOT blanket void the entire warranty. It can only void the warranty on aspects that are actually impacted by what the user modified. I.e., if you change the software, then the buttons fall out, the warranty is STILL VALID on the buttons.
3) Anything that is NORMAL FUNCTION of the device cannot void the warranty. I.e., these phones have unlockable bootloaders. They are DESIGNED to be unlocked. It is ILLEGAL for them to deny warranty claims on the basis of unlocking the bootloader.


Good luck on actually having any company go along with that. And actually yes, they can void the warranty if you do something that the warranty says you can't do. Go ahead and send back a device for warranty repair that is rooted, has an unlocked boot loader, custom ROM, custom kernel, etc and see how far you get.
3rd November 2015, 05:38 AM |#7  
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Well spring for the nexus protect and if you brick your phone, take it for a swim before sending it in.
3rd November 2015, 01:46 PM |#8  
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Thanks for sharing the screenshots, OP. I'm glad their policy hasn't changed.
5th November 2015, 09:14 AM |#9  
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Quote:
Originally Posted by Pandages

Thanks for sharing the screenshots, OP. I'm glad their policy hasn't changed.

this is the beauty of credit cards. simply go and purchase a brand new phone and then dispute the charge on your card saying they are not honoring warranty on the new phone and you will win the dispute in yoru favor and get your money back.. just make sure your buying the phone from the manufacture/google so your ****ing over the right company =)
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