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Verizon VoLTE Problem with Solution

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By ssgtob1, Senior Member on 12th March 2015, 05:43 PM
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Hi all,
I installed the 5.1OTA and could not get Verizon Enhanced LTE (advanced calling, VoLTE, etc....) to work. I tried what everyone else suggested and nothing made it work (never showed the enhanced LTE setting in the cellular menu). Here are the steps I took in case anyone else is having the same problem.

1. Re-Install radio and bootloader from here: https://www.androidfilehost.com/?fid=95916177934540313

2. Enter the hidden menu using *#*#4636#*#*

3. Go in to Phone information

4. Click the TURN ON VOLTE PROVISIONED FLAG button (wont change)

5. Click the TURN OFF RADIO button

6. Wait a few seconds (for radio to turn off) and then click the TURN ON RADIO button.

7. Observe that the TURN ON VOLTE PROVISIONED FLAG button has changed to TURN OFF....

8. Go in to Settings>>...More>>Cellular Networks and make sure that Enhanced 4G LTE Mode is enabled.

I did all this and I still did not have data while making a call. I had to go to VZW site and go into my account and tell it to activate a device on my current line. I entered the IMEI and it gave me a warning about softcard and then went right back to same screen, When I clicked next it gave me a warning that it was unsupoorted device. After this it all worked perfect although the phone is still not recognized on the VZW site.
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12th March 2015, 08:25 PM |#2  
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I can confirm this works. I had the hd voice already added to my line so I had to remove it and then add it back. That seemed to do the trick for me. It hasn't disappeared as it did originally. I'll update if I lose it. Thanks OP
12th March 2015, 08:40 PM |#3  
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I installed the OTA too and I didn't see the VOLTE switch immediately either.

What I had to do was to log into Verizon and add HD voice to the lines that supported it. After I added them and checked the mobile network settings, I saw the VOLTE switch pop up.

Hope that helps.
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13th March 2015, 04:04 AM |#4  
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Quote:
Originally Posted by TheLonePoster

I installed the OTA too and I didn't see the VOLTE switch immediately either.

What I had to do was to log into Verizon and add HD voice to the lines that supported it. After I added them and checked the mobile network settings, I saw the VOLTE switch pop up.

Hope that helps.

This is the way all Verizon devices work. Not just the N6.
13th March 2015, 04:48 AM |#5  
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Quote:
Originally Posted by bwheelies

This is the way all Verizon devices work. Not just the N6.

The real fun for me began when HD Voice updated my old voicemail to basic visual voicemail. It's been a long day haha.
13th March 2015, 05:58 AM |#6  
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how do i add HDVOICE in my Verizon account??
i dont see it in the list under apps products??
is it bc i have unlimited everything?
13th March 2015, 06:13 AM |#7  
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Quote:
Originally Posted by Lw00d

how do i add HDVOICE in my Verizon account??
i dont see it in the list under apps products??
is it bc i have unlimited everything?

I have unlimited also. Its in manage products and apps then in the free products tab.
13th March 2015, 06:21 AM |#8  
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Quote:
Originally Posted by jayfried

I have unlimited also. Its in manage products and apps then in the free products tab.

yes i know . i dont have HD voice as a option..
13th March 2015, 06:28 AM |#9  
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Quote:
Originally Posted by Lw00d

yes i know . i dont have HD voice as a option..

Here is where it is on my account
Click image for larger version

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13th March 2015, 06:30 AM |#10  
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Quote:
Originally Posted by Lw00d

yes i know . i dont have HD voice as a option..

Look again



Sent from my Nexus 6
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13th March 2015, 06:36 AM |#11  
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Quote:
Originally Posted by DebianDog

Look again



Sent from my Nexus 6

o its under free products.. i see it now.. thanks guys.
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