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Proximity Sensor Issue OP7P

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By 'Kulin' Niluk Perera, Junior Member on 6th June 2019, 05:44 AM
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Guys!

Do you experience proximity sensor issues while answering calls on OP7P?

For me while I'm on calls. The display comes on and gets disturbed and get pressed by my ears all the time.

Also any idea of where the proximity sensor is located on OP7P?

Thanks 😃


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6th June 2019, 06:11 AM |#2  
AdamSHayward's Avatar
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Yes, I'm having the same issues. While I'm on calls I often activate the notifications pulldown. It would be nice to know how to fix this.
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6th June 2019, 07:01 AM |#3  
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If you pull down the notification shade, the sensor is located just above the fifth icon on the first row. IE behind the screen.

If you pull the shade all the way down it is above and between the third and fourth icons. Easiest way to describe it. Put your thumb over that area with auto brightness on to watch the slider move.

Annoying while on a call that the screen comes on.
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6th June 2019, 01:17 PM |#4  
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I'm experiencing the exact same issue with the caller app.

I also tried to make a flip cover to turn screen on or off with a proximity sensor detection app and it didn't work either.

I search a little in engineer mode (*#808#) and found that there is multiple proximity sensor, the IR sensor work quite well but it doesn't seem to be the default one.
The default one seems to be the ultrasonic sensor which works really bad.
There is also a "TP" proximity sensor which seems to be a near field detection which seems to work if I move my hand near the screen.

The sad thing is that in dedicated app to use or test proximity sensor (and in antutu or else) only one proximity sensor is listed (The ultrasonic one I guess) so you cannot switch to use the one which is working well.
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6th June 2019, 06:05 PM |#5  
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Isn't this in the wrong place? Shouldn't it be in the Questions and Answers section?

Mods?
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6th June 2019, 07:05 PM |#6  
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Probably just here looking for a mod to improve the situation
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6th June 2019, 08:47 PM |#7  
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Actually I was going to open a new thread in Q&A when I found this one with the same subject and problem.
Do you think I need to open a new thread?

Is any of you experiencing the same issue as I described in my answer?
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6th June 2019, 09:59 PM |#8  
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did anyone calibrate the proximity sensor using *#808# first? That seems to fix double tap to wake for some people
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6th June 2019, 10:07 PM |#9  
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I tried to with no luck but as I explain in my first message the IR sensor is only used when screen is off (that's why it could help with double tap to wake)

But when screen is on another or couple another sensors are used and you can't calibrate them.
I think ultrasonic sensor is used when screen is on.

Do someone tested proximity sensor with any app on the play store? (Like proximity sensor test)

Put it on a table and check if it's working, mine is absolutely not. If I hold it like I was about to phone it works a little but it's not impressive.

Since I got 9.5.7 (EU version) earlier this evening screen turn off when I make a call.
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21st June 2019, 01:01 PM |#10  
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I'm having this issue since 9.5.8... It's very annoying and I'm really disappointed, I often turn on airplane mode during a call... I tried to calibrate but it doesn't work.
I'm very very frustrated
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21st June 2019, 03:10 PM |#11  
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Quote:
Originally Posted by schmeggy929

did anyone calibrate the proximity sensor using *#808# first? That seems to fix double tap to wake for some people

When I click on proximity test it says it needs calibration how do I do that cause otherwise I can not test my proximity sensor cause when I click on it nothing happens
I am on 9.5.8
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