Verizon to Verizon Incoming Calls Dropped

[grumpyhooray]

Is anyone else having this issue? I am on Verizon, and when I receive an inbound call from another person on Verizon, the call drops. If I call back, the call goes through and we can speak just fine. Inbound calls from non-Verizon numbers go through just fine when I answer them.

I've had the CDMA-less feature provisioned on my line, not sure what else to look for.

 

[millerd79]

Is anyone else having this issue? I am on Verizon, and when I receive an inbound call from another person on Verizon, the call drops. If I call back, the call goes through and we can speak just fine. Inbound calls from non-Verizon numbers go through just fine when I answer them.



I've had the CDMA-less feature provisioned on my line, not sure what else to look for.

I am having this exact issue. I have narrowed it down to 3 iPhone Verizon users. The moment I answer the call drops. Verizon sent me a new sim card which did not solve the problem.



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[photolarry]

Why are you using this on Verizon? Wouldn't think it would work at all since unlocking seems to fail for this device

 

[millerd79]

Why are you using this on Verizon? Wouldn't think it would work at all since unlocking seems to fail for this device

The 6t works perfectly on Veri and beside this issue the 7 Pro works perfect. It's just a strange issue.

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[bp328i]

Why are you using this on Verizon? Wouldn't think it would work at all since unlocking seems to fail for this device

More than likely they are using the unlocked version straight from OnePlus. Not the T-Mobile version some are having a hard time unlocking.

 

[grumpyhooray]

Yeah, I'm running the unlocked version.

 

[skinnytoo2]

No problems here. But only have had a handful of calls today.

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[grumpyhooray]

No problems here. But only have had a handful of calls today.

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It's really weird, because when I call back everything works fine, just when I am receiving calls from other people on Verizon they drop immediately.

 

[millerd79]

It's really weird, because when I call back everything works fine, just when I am receiving calls from other people on Verizon they drop immediately.

I've been working with Verizon for a few days to get this resolved. They are having thier engineers look into it. The other weird this is that all my calls (if the contact isn't in my contact list) comes through as restricted.

For me though I have narrowed it down to Verizon iPhone users.

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[mrzorbatron]

... The other weird this is that all my calls (if the contact isn't in my contact list) comes through as restricted.

...

I have exactly this issue. No odd drops, and I use a phone as a phone for at least a couple of hours a day.

 

[grumpyhooray]

I've been working with Verizon for a few days to get this resolved. They are having thier engineers look into it. The other weird this is that all my calls (if the contact isn't in my contact list) comes through as restricted.

For me though I have narrowed it down to Verizon iPhone users.

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Yeah, I'm getting that restricted thing as well, really annoying.

 

[DexterMorgan x]

I am having the immediate call drop when I receive calls. Calls outgoing are fine.

 

[RVO27]

Same for me on the "restricted" calls. I haven't had any calls dropped yet, but I also haven't had a lot of calls at all yet.

 

[millerd79]

I posted a bug report on OnePlus forums...I would recommend everybody doing the same.

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[vonDubenshire]

Call and talk to a Rep

Tell them to make sure "EVERYTHING " is unlocked for your phone

Someone on Reddit said they had "blocks" on certain features for calls and video calling that messed up things

 

[mrzorbatron]

I posted a bug report on OnePlus forums...I would recommend everybody doing the same.

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Stupid forum won't let you create a topic until you've been a member for a couple of weeks. What a great idea for the people who are looking for help with their first OnePlus device, that they have had for only a couple of days!

Stupid.

 

[skinnytoo2]

I am experiencing the "restricted" caller issue. I called Verizion and the CSR was clueless. Probably need to escalate!!

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[millerd79]

Stupid forum won't let you create a topic until you've been a member for a couple of weeks. What a great idea for the people who are looking for help with their first OnePlus device, that they have had for only a couple of days!



Stupid.

Does it give you the feedback option?

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[wiiscientist]

Ditto

Does it give you the feedback option?View attachment 4763826

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I am having this exact same issue. The incoming calls show up as "restricted" and incoming Verizon to Verizon calls are dropping. Unlocked Phone direct from One Plus.

 

[millerd79]

I am having this exact same issue. The incoming calls show up as "restricted" and incoming Verizon to Verizon calls are dropping. Unlocked Phone direct from One Plus.

I am only having failed calls from Verizon iPhone users. Are you having failed calls from all Verizon users?

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