there is multiple people reporting this at other sites - so far no resolution, even on google support forum. Do you think it's a defective hardware or something that can be fixed with next update? I really like the pictures from the phone and how super smooth it is when working but the entire system is half baked. Many features not working or different apps crashing. this is my first google phone and I am quite surprised to have some many software issues as I thought google is firstly software company.