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Google Store Unlocked Pixel 2 "OEM unlocking" locked?

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By samplon, Junior Member on 5th November 2017, 03:37 AM
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6th November 2017, 12:52 AM |#11  
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Quote:
Originally Posted by AsuraDas

Sounds like possibly the VZW Sim is converting into VZW pixel with locked BL

I've never had a VZW Sim in my Pixel 2. I use T-mobile.
6th November 2017, 12:55 AM |#12  
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Quote:
Originally Posted by NOSTALGIA

thats really odd. hope you get a replacement

I opened a ticket with Google support. Waiting to hear back from them. I'll give them a couple of days to see if they can fix it. If not I'll return it.
6th November 2017, 01:03 AM |#13  
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weird. mine is unlocked and I'm running on Verizon and it's not grayed out.

Sent from my Pixel 2 using Tapatalk
6th November 2017, 03:26 AM |#14  
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Quote:
Originally Posted by samplon

I've never had a VZW Sim in my Pixel 2. I use T-mobile.

That's bogus! I am sorry
6th November 2017, 04:30 AM |#15  
Mine is also grayed out. Bought the unlocked model from the Google Store. Contacted support, submitted a bug report, and waiting for a response. What a pain.

Sent from my Pixel 2 using Tapatalk
6th November 2017, 07:10 AM |#16  
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Quote:
Originally Posted by jayochs

weird. mine is unlocked and I'm running on Verizon and it's not grayed out.

Sent from my Pixel 2 using Tapatalk

Same here...

Hopefully Google can clear this up for those with the issue.
6th November 2017, 02:15 PM |#17  
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There is an official bug report opened on this, please STAR this bug and add your comments.

https://issuetracker.google.com/issues/68897739
8th November 2017, 11:19 PM |#18  
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I got my replacement and I was able to unlock it. Good luck to everyone else who expects a fix this century. It'd kinda sad that nobody picked up this story. I sent it to XDA, Android Police, and Droid Life. Zero coverage.

Don't hold your breath on a fix. I really feel bad for the people who try to unlock their device a year or two from now or sell their device on Swappa and the sellers/buyers finds out it's not unlockable. OUCH.
9th November 2017, 12:12 AM |#19  
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I talked to Google support and they're sending me a replacement. They specifically asked me if i bought my phone from the Google store and if i chose the Unlocked version rather than the Verizon. Then i screen shared the issue with the person on the phone and they explained that Unlocked versions from the Google store are all suppose to have the "OEM unlocking" option unlocked. As such, they will be sending me a replacement with advanced shipping free of charge.
I called through the "Support & tips" tab in the phone 3 times. Got a call back with a rep helping me out pretty much instantly every time. I'm very satisfied with the customer service and support.
9th November 2017, 12:37 AM |#20  
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Mine was bought from Google store unlocked. I used my VZW Sim and first thing after setup was to open developer options and turn on OEM unlock. After updating to beta 8.1.0 it is still applied.
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9th November 2017, 05:04 PM |#21  
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Replacement phone arrived, oem unlock toggle works on this one
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