It arrived in the mail just a few days ago
it is unrooted
I have not unlocked the bootloader
I am the 1st owner who set it up.
it is totally unaltered except I installed some basic apps like anyone would when they get a new phone.
when I try to add a debit card on the Pixel XL in the Android Pay app, it gives me the error message:
"Android Pay Can't be Used. Google is unable to verify that your device or the software running on it is Android compatible"
This is extremely frustrating, and this is very dissapointing to me, that a brand new Pixel XL, out of the box, after being setup cannot perform such a basic task as adding a debit card, especially since the O.S. is unaltered. and the bootloader has never been tinkered with and it is not rooted.
I called Google customer service but all they can tell me is that the error message is not supposed to come up unless the device is rooted. However my Device is NOT rooted, so what gives? nobody knows anything.
I come here as my last resort..... Will anyone please help me troubleshoot this. I would be most appreciative if anyone could help me troubleshoot this. Please & Thanks.