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Fingerprint Reader not usable after Bootloader Unlock

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By Polarfuchs, Senior Member on 2nd December 2019, 03:37 PM
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So this thread is intended to discuss the issue of the fingerprint reader being deactivated by Realme after unlocking the bootloader. As well as possible solutions, and ways of requesting a fix from Realme.

Realme is a company that belongs to the same group as Oneplus and Oppo, namely BBK Electronics. Since it is possible to use the Fingerprint Reader on the Onplus devices after bootloader unlocking and the Oneplus 7T being quite similar in hardware to the Realme X2 Pro, it would only make sense that it should be possible to use the sensor on the X2 pro as well after unlocking.
So this seems to be more a political decision rather than a hardware limitation.

Ways for you to request a fix for the issue are ideally via the Realme Forum, that is the Indian Forum (as they speak English, that more easy for most of us, than using the Chinese forum. And the Indian version being basically the same as the European version as well).
You can comment in this thread:
https://c.realme.com/in/post-details...37884766519296
As well in this one:
https://c.realme.com/in/post-details...44629624946688

Additionally, you can contact Realme Europe via twitter here:
https://twitter.com/realmeeurope
As I already did, as you can see here:
https://twitter.com/realmeeurope/sta...85228428210181

So let's make this Realme great again
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2nd December 2019, 05:01 PM |#2  
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The first thread seems to be deleted.
Dont know if its intended, but deleting threads with suggestions/reports of issue feels some kind of strange...
2nd December 2019, 07:13 PM |#3  
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That was a thread about a recap of the introduction events. Where you could share issues and make queries.

Ther is also this thread, where a Moderator replied and wants to forward the issue:
https://c.realme.com/in/post-details...59778845982720

I attached a screenshot, just incase it gets deleted.
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3rd December 2019, 04:29 AM |#4  
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there's another one on their forum. Maybe it helps if we bump up the like/comment counter?
they can't ignore us if we can get enough noise.

https://c.realme.com/in/post-details...59778845982720
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5th December 2019, 04:58 PM |#5  
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I think fp is disabled in color os only. May be in custom roms it will be available to use.
5th December 2019, 06:36 PM |#6  
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Sadly it seems that nobody is interested in this issue. Neither customers nor moderators/developers in the realme forums...
6th December 2019, 07:02 AM |#7  
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May be if some developers start developing a custom rom, then we will get to know. I think the unusability of fp sensor will be limited to color os after unlock. But it probably might work with custom roms
7th December 2019, 09:56 AM |#8  
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hi all , please go and hit "i am facing this issue too" button on the below link ,
I have created a bug report for the finger print sensor issue after unlocking the bootloader

https://c.realme.com/in/post-details...73166703116288
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11th December 2019, 03:23 AM |#9  
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Well You guys should also bump your issue in the flipkart product page so that their sales will get a hit and then realme will take some steps to fix this .
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20th December 2019, 10:15 AM |#10  
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I spoke to a senior developer at XDA FOR THe FINGERPRINT ISSUE AFTER BOOTLOADER UNLOCK ......HELP IS ON ITS WAY !!!!!

ENJOY GUYS !!!!!!!!!😀
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20th December 2019, 01:22 PM |#11  
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Lets hope for the best
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bootloader, fingerprint, request, scanner, unlock

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