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PROOF FROM JIDE that they don't give a damn about the Ultratablet!

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By tomlogan1, Senior Member on 20th February 2017, 12:11 PM
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My keyboard had a key come off. Not just the keytop but the key itself. Sent Jide a note. Here's their response:

Your request (19758) has been updated. To add additional comments, reply to this email.
Cameron Ya

Cameron Yan (Jide)

Feb 20, 17:38 CST
Hello Tom,

Remix Ultratablet and its parts are out of stock. We do not have a plan to continue producing.

Also, hardware defects that result from clear negligence, misuse or abuse of the hardware by the user are not covered by our replacement policy.

Thanks.

The Remix Team
 
 
GuestD0494
1st March 2017, 07:23 AM |#2  
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Wow, such a rude company
2nd July 2018, 07:22 PM |#3  
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best update
15th October 2018, 08:46 AM |#4  
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Yeah. They stopped caring awhile ago.

The device is basically dead unfortunately....

Sent from my PH-1 using Tapatalk
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