My keyboard had a key come off. Not just the keytop but the key itself. Sent Jide a note. Here's their response:
Your request (19758) has been updated. To add additional comments, reply to this email.
Cameron Ya
Cameron Yan (Jide)
Feb 20, 17:38 CST
Hello Tom,
Remix Ultratablet and its parts are out of stock. We do not have a plan to continue producing.
Also, hardware defects that result from clear negligence, misuse or abuse of the hardware by the user are not covered by our replacement policy.
Thanks.
The Remix Team
Your request (19758) has been updated. To add additional comments, reply to this email.
Cameron Ya
Cameron Yan (Jide)
Feb 20, 17:38 CST
Hello Tom,
Remix Ultratablet and its parts are out of stock. We do not have a plan to continue producing.
Also, hardware defects that result from clear negligence, misuse or abuse of the hardware by the user are not covered by our replacement policy.
Thanks.
The Remix Team