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Having this issue, started Sunday. Phone suddenly froze while in use and wouldn't come back on. Phone is dead. Plugged into the wall outlet, screen went black, LED came on and nothing works now. Removed back cover, unplugged the battery, replugged in, nothing. Running stock ROM, no mods...

Textra is having some issues too. Occasionally does not send MMS?

Senior Member119 posts Thanks: 46 My APN settings are fine, I've tried a bunch of different settings, but they're fine. I get LTE, no problem. Stock messenger and Google messenger don't work sending SMS. Textra works fine, so I've switched my messenger app. Sucks , I liked Google messenger...

My APN settings are fine, I've tried a bunch of different settings, but they're fine. I get LTE, no problem. Stock messenger and Google messenger don't work sending SMS. Textra works fine, so I've switched my messenger app. Sucks , I liked Google messenger too. Maybe Alcatel will come...

anyone having a problem sending/receiving text messages with photos or videos, after marshmallow upgrade? I can't text photos/videos/media?

anyone having a problem sending/receiving text messages with photos or videos, after marshmallow upgrade? I can't text photos/videos/media?

Anyone notice when you plug the phone into the computer now it only shows one disk drive for the phone? It used to show internal storage and SD storage. Now it just shows the SD. Also totally blows I had to copy all my data files and reformat the SD Card to work with 6.0.1. PITA moving all...

Screen resolution, speakers and ease of use is great on this device. Can be a little laggy, but not too bad. For $200, it's a great deal for the money. It's no Samsung G6 or an iPhone 6, but it'll hang with all the other mid range phones. Just be sure to be careful of the glass screen, is...

Hey, I just bought this today....lol. Waiting for it to come in!

Just a follow up with the replacement of the digitizer. Alcatel sent the phone back to me yesterday and they wiped the hard drive with a factory reset, despite my request not to. :( Phone works very well now though, I must say. Mostly all my data and apps loaded right in with ease, just lost...

Sent back to Alcatel. $105 to replace the busted digitizer and ship it back. Hopefully they didn't wipe my phone with a hard factory reset, I requested they not. Should have it back Tuesday.

Yes , I tried using the OTG , but the lockscreen needs to be unlocked for the computer to communicate with both the internal and SD card storage areas. The back door is locked. I submitted an RMA to Alcatel and am waiting for further instructions in a repair. Hopefully it won't set me back...

After 5 months of use, I managed to break my screen....dam it! I've always been quite careful with my electronics, but managed to drop it today. And of course like a cat always lands on 4 legs, phones usually land face down. Broke the top of the screen and the touch screen is rendered...

Under good light it takes great photos. In the dark, photos are pretty grainy, struggle to find the right light balance and exposure. There's definitely better cameras on the market. If the camera is your sole reason for buying the phone, look else where. It's a phone camera, it's far from SLR.

I've noticed in this update more apps can be switched over to run off the SD Card. I also notice the factory camera app has a slightly different appearance to the buttons. Web browsing is enhanced a little too.

Same happened to me on the first OTA update and on this OTA update. I took my SD card out, put in a computer, copied all my files to a desktop folder, re-formatted the SD card, moved all my files from the desktop back on to the SD card once the format was complete and the phone mounted the card...

Nice find!

Gotta love boot loops! :D Sorry to hear your troubles.

Try another photo manager app. Made the same mistake myself. Luckily at the time I did it, I had the photos already copied to a PC and there wasn't many photos involved, maybe a dozen in the album. I no longer use the stock gallery. I now use Google Photos. There were a couple others I...

So today I'm driving along, my phone is charging on my my car charger and I have my 3.5 mm plug connected to the phone to listen to audio over my car radio. I receive an incoming call and the phone won't pick up. The in coming caller says it goes right into voicemail. I see the call occur on...

Wouldn't format to fat32. I ended up moving all my data (files, videos, photos, app data, etc.) Over to my computer, then I reformatted the SD card and moved all my data back. Phone reads all the data fine now, but I had to reload all my apps that I had running of the SD card. What a PITA!

Did a few Google play store app updates this afternoon. Then decided to restart the phone. The phone no longer recognizes my SD card. Any suggestions? Never seen a device do this. Tried other micro SD cards I have and the phone recognizes them fine. Tried my 64GB card in the computer and it...

I use MixZing for static MP3's and I like it. I use Pandora One for streaming audio and love it. Listen everyday. Speaking of Pandora, they just updated their app this weekend and they returned the lock screen widget! I think it was not included on the lockscreen within Lollipop? My KitKat...

I've updated and a few things I've noticed is the DTTW feature is working fine. The DTTS feature is fine for me. The camera app is a little funny. I did some video yesterday and I noticed the camera now goes out of focus more than previously. WiFi and Bluetooth toggles are nice. My...

I'm updating right now. In US.

You may have to revise your APN settings for Metro PCS. Have you done a web search for the appropriate Metro PCS APN settings?

Agreed totally, I probably wouldn't have jumped ship after the 5.20.15 let down. I wish them well.

Same here, a Scan Disk Extreme SDXC 64GB UHS-I/U3 right out of the package and into the phone. No problem storing media or apps to it here thus far. ---------- Post added at 12:32 PM ---------- Previous post was at 12:08 PM ---------- Same here, a Scan Disk Extreme SDXC 64GB UHS-I/U3 right...

http://www.amazon.com/LK-Shock-Absorption-Kickstand-Resistant-Protective/dp/B00XMJPE20/ref=pd_sim_sbs_107_6?ie=UTF8&refRID=07BEXHXSCS457QV2P635 I bought this case. I'm only using the rear part, which is two piece. It has a rubber undershell and a plastic like outer shell with a kickstand. I'm...

http://www.amazon.com/Mr-Shield-OneTouch-Protector-Replacement/dp/B00UMWTJLC/ref=pd_sim_107_6?ie=UTF8&refRID=0GQJRHD6PQC791ZS6A8T I'm using the Mr. Shield and it's fitment is pretty good. Could've been perhaps 1/32nd or 1/64th of an inch longer, but it'll do the job. As long as the glass...

Good luck folks on your wait with Saygus. I ended up purchasing an Alcatel idol 3. Like it so far. It's no Saygus, but we don't know how Saygus anyhow. Best wishes. I'll troll on the sidelines from here on out.

Cool, thanks! Hopefully Alcatel is taking notes for future updates?

Looking to see if there is any ability to get the right capacitive key to do anything other than switch/clear open apps? I sure do miss being able to hit the right key on my old phone and it would typically bring up menu options for whatever app you happened to be in and also a shortcut into...

Anybody know any other way to access your saved bookmarks, other than reaching all the way up to the top right side of the screed to tap the 3 little dots? What a pain in the butt the capacitive keys don't serve as a menu button. Is there another launcher that will aide with this function?

Since the Saygus seems to be up in smoke? I cancelled my Saygus pre order on 5/20 and was refunded my money. So coming from a ZTE Z998, which hads't been too bad of a smart phone, the biggest thing is it has 4G LTE, so data speeds are great, but aside from that it's just good for phone + text...

Finally got my refund! Yeah! There is hope for Saygus. Best wishes all. Enjoy your wait for those hanging in there.

Perhaps this is just a real difficult phone to technically make? Maybe that's why they've run into so many setbacks?

One has to wonder if Saygus is reading any of this?

I called today to request, or check on the status of my refund request ticket from last Wednesday, after they dropped the delay bomb. Anyhow, I spoke with Mindy or Mandy, she took my information and said the request is registered and will take 5 to 10 business days for the refund to show up...

StarK, I'm gonna go out on a limb and guess that you won't hear from him. Good job getting in touch with him though.?

I made a refund request on Thursday also and have inquired twice since on the status of the refund. Haven't heard a peep back from Saygus. Patiently waiting.? Looks like a pretty cool phone. At least the company personnel put their names, with photos, right on their website. To me that shows...

What a total bummer. I'm so disappointed.

Here's a crazy question, is any one staying on board? I'm jumping ship.

Poor business ethic overall. Their motivation is not customer satisfaction, it is either focus on just getting the product to us or pure greed. I certainly hope the former, but I think that may be a little naive. Their business tactic is clouded with much deception, that much is obvious...

Care to elaborate?

Andreas with all due respect and thank you for your insight and information over the last few months. I must ask however, why is it Saygus can relay this info to you but not their paying customers? A Simple, matter of fact email to the customers explaining what you have rescued them for now...

Smells like one big sh!t sandwich has been dealt to all us pre-orders?

I noticed the same thing, Canada and Mexico are right around $20 shipping. What is the deal with this company? Time for Chad Sayers to get on the dial and issue a public notice, if Saygus wants any attempt to reconcile the shroud of deception they've created for themselves. Own up Sayers!

Not impressed at all. I'm out on Friday if nothing by then. I've had a couple of live chats with Sam Rhodes, same lines he's been feeding everyone else. Pre-scripted lines that I'm sure he has to say. Kinda feel for the guy, must suck answering the same lines over & over. They blew it!

My guess is they'll send an email tonight, or this morning at 3am. They still didn't live up to their word. I think this will be the first major disappointment of more to come. Something is starting to smell like beef & cheese.