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Hi just got the Samsung LED View case, can anyone tell me how to get notification on the cover for email, text etc. worked fine on the S9 but don't seam to get anything on this one Thanks

Has anyone received there packaging to return there trade in phone yet?

Had an email to say they have received my claim but nothing since. Checked online still says checking my claim?

Hi need help, whatever clock widget I put on the home screen works OK until i close the cover. When I open the cover again the clock has stopped. Any idea please. the clock on the lock screen works fine

Got my confirmation email yesterday, said I should here within 7 days if its been accepted. Just got to wait for the return packaging to come now

I did not get a confirmation email so sent the claim team a message, got a reply within 5 minutes, Thank you for your email. Due to traffic, some confirmation emails are running on a slight delay, Samsung are aware of this problem. Be assured that you should receive your email with in the...

Did anyone ordering the ear buds get a confirmation email when the form was submitted?

Thanks, Havnt heard anything from them so wasn't sure

Got my S10+ today, no time to look at it off to work. The only thing I'm sure I ordered black but they have sent white, looks OK though. do they send out the packaging for the upgrade returns separately? Nothing in the box

On the Samsung site it says you add a 512mb card taki g it to 1.5tb

Just ordered S10+ 128gb black? I assume they cancel your old contract when I return the S9+?

Upgrade I went on live chat and was told I would get an invitation email 12 months on the date I got my S9+

Hi all does anyone know if they notify you when you can upgrade or do you have to check online? I got the s9+ when it came out so think I will be due an upgrade when the s10 is released. I did find a link and put in my contract number and surname but it just sent me to a blank page Thanks guys

Sorted thanks

I have 5 home screen pages, I would like to put some sort of full page photo frame on just one page, that I can change daily for work perpose. Don't want it on every page as wallpaper. Any help please

I am using the Samsung EF-NG930 wireless charger that I had for my S7 no problem also using the wall fast charger I had with my S7

My S9+ arrived Friday last week, pre ordered 26th February in UK

Woke up at 1.45 so checked and it had changed to on its way and now have had delivery reference for today. So may not have been a wasted day after all as long as they deliver before 3pm when I have to go out... Update... Delivery between 12.19 and 13.19 so will have time for a quick play before...

Pointless ordering from Samsung to "Get it early" still showing being prepared. My son ordered his through a mail order catalogue was told delivery around 12th, he has just had an email with tracking saying it will be here by midday tomorrow. Not happy......

Status still `preparing dispatch`, ordered with Samsung on 27th. Tried phoning them but gave up after 35 minutes on hold. Looks like I changed my day off tomorrow for nothing...

Pre-ordered mine from Samsung UK it says shipping on 8th, looked on the order page and it still says Preparing dispatch... Its now 19:00 so cant see that changing now. Annoyed as I had tomorrow off in case it came...

I pre ordered in UK and it says shipping on 8th. Checked the order page and it still says preparing dispatch. Its now 18:50 so i cant see it being done today..

I had the LED case for the S7 Edge and sent it back because of the quality. Had the case arrive today for the S9+, The quality looks a lot better, the cover is slightly textured and patterned. Looks nice. I didn't see the connector inside but didn't have a close look. I will give it a try when...

Ive gone for the Samsung LED View Cover in blue. I hope its better than the LED cover I had for the S7 that was crap sent it back. The case arrived today, just got to wait for the phone lol, on order from Samsung supposed to be sent out on 8th

Got the Samsung S7 at the moment, have ordered the S9+ from Samsung and traded in my S7. Also ordered the Dot Matrix case.

Don`t believe it took it to the shop he plugged it in and it charged fine. not sure if he used a fast charger or standard charger. He did say with android 7.o if you are charging with a fast charger and you use the phone it turns off fast charging and reverts to normal charge. But they are going...

I had an online chat with Samsung and they have told me to take it to a service centre for them to look at it. Luckily there is one 20 miles away so will take it in on my next day off. They said they will do most repairs on same day and it is still under warranty.

I am using this screen cover with the genuine samsung view case and have had no problems https://www.amazon.co.uk/gp/product/B01M728DEH/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1

I am on Three as well, had mine on Wednesday but since updating I cant charge my phone with the cable. Got to take it to a service center to be looked at.

Help please still getting trouble with charging so tried to get into recovry mode to clear cache again. Dont know what i did but phone is stuck on a blue screen saying Downloading do not turn off target. at the top it says Odin Mode Download speed fast Product name SM-G935F Current binary...

Thanks cleared the cache, now seems to be charging fine. :)

silly question but how do you clear the cache?

I used the official OTA release on 3 network UK

I have same issue on mine since OTA update last night mine is fine if i put it on the wireless charging pad.

Hi all Last night I had the OTA update to android 7.0 I am now having problems charging the phone with cable. I have it set so it makes a sound when you plug in and start charging. Since the update it makes the sound but then keeps doing it and keeps coming up on the screen fast charging. It...

Was going to go for leather but I use wireless charger. So looking at the Ghostek atomic 2.0 or the Otterbox defender. Has anyone used either and an opinion on which is best. What something as thin as possible with good screen protection. Not worried about the waterproof feature. Thanks

Dont think so at £155

Hi Have had enough of my LED case working on and off so sending it back for a refund. Can anyone recommend a good quality book style leather case that will wake the screen when opened Thanks

Thank You

Hi, i have had the watch 3 days and getting the same problem, no notification for Kik or Skype. another problem is screen timeout, I have it set for 5 minutes but it turns off after several seconds How do you do a factory reset on the watch?

Samsung told me to keep an eye on updates to support 3rd party apps on the case but no idea of when

My case is still working OK, had a sofware update this morning, not sure what it was. My main concern is the lack of support for 3rd party apps. It will not show when I get a message from Skype, KIK, or any other social media app. I had the same case on my Note 4 and this worked perfectly with...

Screen protector with case Hi all Got my S7 edge yesterday, pleased so far. I have got the Samsung LED case and am looking for a case friendly screen protector. Has anyone tried one with this case yet? Thanks:)

After using the finger print scanner for the past three months on my lock screen it has suddenly locked me out. Says no match...I have used my backup password to get into the phone ok, but when I use the backup password to try and alter the screen security it will not accept it. I have to use my...

Is it possible to connect the Note to a portable drive to backup the phone, I was looking at a 1tb drive to backup my laptop, tablet and phone. It takes its power from the USB on the laptop, so how would you manage with the two android devices. Any advice would be appreciated before I buy a drive.

Advice Hi, Have got the dot matrix case , not normally into customizing the fone normally keep it stock. Can you tell me if I have to change any settings on the fone to use the case, and will I be able to get notifications from Skype Thanks

Hi all I am getting my note 4 next week. I would like to get the Samsung dot matrix case but would also like wireless charging. To complicate things I normally carry a spare battery with me to change if getting low. Any advice would be appreciated..:o

Thanks, not exactly what I was loooking for, want a calender that you can select a date to write a note on..and then it shows up on the calendar

Hi can anyone reccomend a diary/calandar App that you can write in your dailly notes with the Note pen. Thanks

I am using the standard Samsung message app. When i recieve a text it will not notify me with a tone anymore. I have gone to Messaging>settings>notifications>select ringtone I choose the tone I want (it has always worked) When I recieve a text the phone only vibrates. Anyone any ideas please...