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Thanks so much. I understand the information in the links now! I WAS wondering if that was wind mobile even though it says wind not WNDCA. If Costco sells phones unlocked from wind Mobile, which I know Shaw owns and has changed to freedom mobile, then that may explain why my phones reception is...

Thanks for the links but I didn't see anything there to help.

Hi: I hope someone can help me with this question. I have 2 moto g6 play phones . Mine was purchased online and has the software channel RETLA because it is a latin america version which works very well on a Canadian carrier. My husbands phone has the software channel WIND. It was purchased at...