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Dude! Seriously are you ok?? I've been explaining since ages in this forum that it won't work unless it's a chinese sim inside China and now you are telling that it doesn't work and same problem? Whatever & honestly???? No comments,,,,,

It will not work, It is only for China sim. I purchased this ****ty phone while the 5G band in Saudi is exactly the same as China. I am tired with China Samsung, they don't understand English and I kept on using google translation with them. They are saying my telecommunication needs to sign...

No idea & all note 10 are 2019 version, The topic here is about the SM-N9760 which is the Note 10+ 5G chinese version. I think its better for you to open new topic about your not 5G version if your mobile is not 5G version.

Hi there, Since you are in States, and its brand new? My advice to you is returning it "if you are referring to the 5G". All those who has this device outside China including myself are waiting for a miracle firmware updates for the 5G network to work on this device. Seems the 5G is locked...

Dear, The other Note 10+ 5G exynos version is working in my country normally and i tried my sim on it and 5G signal was showing. So my sim supports 5G. Based on the table below my Note 10+ 5G is suppose to work since the 5G frequency bands between China and Saudi are the same...

No Its hybrid. Meaning either 2 sim at the same time or 1 sim and 1 memory. Its not 3. Thanks

Dear, I have SM-N9760 since Oct last year. Saudi Arabia and China has same bands and frequencies. Its been months I'm asking Samsung support to unlock it thru Samsung members app. Their reply is SM-N9760 does not support 5G roaming for the meantime & will "only work with chinese sim inside...

The issue for this SM-N9760 that the 5G doesn't work out of China and with chinese sim. Is there any news that you have activated the 5G in France?

Hi, It is useless for the 5G to work outside of China unless you are inside China and with Chinese sim. I have the SM-N9760 and the support said it wont work unless its with chinese sim and in China. My advice is not to purchase it as of now. If you are referring as "Samsung App" like google...

Hi, It is useless for the 5G to work outside of China. I've messaged the support many times and they told me that there is no plans to activate the roaming 5G and if I need 5G i should go to the telecommunication company and ask them to sign a contract with chinese telecommunication company...

Don't purchase the SM-N9760 if you want 5G and you are not living in China. I have SM-N9760 and 5G is not working even though i'm asking the support to activate it but its been 8 months nothing happen.

Dear all, In short don't buy Note 10+ 5G SM-N9760 if you are out of china and thinking about the 5G. I've been communicating with support to remove the 5G suspend when you press on *#0011# and they said that I should communicate with the telecommunication company in my country to make a deal...

Don't buy the Note 10+ 5G SM-N9760 if you are not in China and want 5G. I have it and i'ts been many updates and still not working. After checking with Samsung members they are saying that it's only designed for China sims. Thanks.

I can't confirm if its band issue or settings, I will confirm it the moment we get the latest firmware Android 10 in few days coz i'm assuming its firmware bug or issue. I'll update you later on. Thanks,

Hi, Yes I have it and I installed google play on it, with Facebook and all. Its not a hard issue. My issue was up to now i could'nt start the 5G in my SM-N9760 even if i'm in a 5G coverage. When I try to press on *#0011# and choose the sim it shows 5G:Suspend. I'm trying to get over this...