USB not detecting properly on 2nd gen shield tv.

[mandroid717]

So I have inserted the 3.0 usb mini drive and get message usb is running slow should try 3.0 or drive needs to be formatted. I format the drive and it fails then everything gets messed up at that point. es file explorer sees it but says can not open file. In the geforce forums many people are having the same issue. I plug in a usb 2.0 thumb drive and it detects and es file explorer sees it fine. Me thinks an update is needed. Any ideas?

thx

 

[shaunydub]

What type are you using?
I have a 128gb sandisk usb stick as adopoted storage in slot 1, in slot 2 I now have usb 3 Verbatim 1gb external drive.
Tried several others as I tweaked my setup and all worked (sandisk, verbatim , samsung)

 

[Froid]

Having the same problem. I've tried two different USB sticks. Both 128gb up to 400mbps read and 270mbps write. Shield claims both are too slow and fails to format either. Once it fails, the sticks are rendered useless and even after formatting, the shield will not mount either stick.. Nvidia support was not helpful at all. They're going to email me back when they find a solution.

 

[shaunydub]

Are they all USB 3? I read it doesn't support less than this so in case you have USB 2 sticks this may be the issue.
If they are USB 3 then I am not sure.

 

[mandroid717]

USB 2.0 drive work fine. I have already tested a couple. I got a 64GB 3.0 SanDisk to work. I did not bother formatting when aked. It came formatted in Fat 32.

 

[darkuni]

I have used both USB 2 and 3; most USB 2.0 flash drives has given me a slow warning error, but the USB 3.0 one rocked and adopted just fine.

 

[JoeM01]

Same issue here. Just got my 2017, plugged in a sandisk fit 128, and it doesn't detect it. Plugged in some crappy 8gb lexar drive I had and it detects it. Tried formatting the sandisk multiple times, ntfs and exfat and still nothing.

 

[shaunydub]

That's very strange, I have the same as you and it worked in both usb slots on the Shield when I was testing what I would like my setup to be before eventually using it as adopted storage in slot 1.

How are you guys formatting your drives, maybe this is the issue? Having said that my 1tb HD in 2nd USB slot is NTFS.

 

[JoeM01]

I tried both exFat and NTFS.

Here's what i tried.
Sandisk Ultra Fit 128 USB 3.0 (both NTFS & exFat) - didn't recognize under either format
Lexar 8GB crappy old drive USB 2.0 (FAT32) - recognized
PNY 64GB (not sure of model) USB 2.0 (both NTFS & exFAT) - Didn't recognize as exFAT, but did recognize it as NTFS
Seagate 250GB 2.5" portable drive USB 2.0 (NTFS) - recognized

I've ordered the samsung bar drive (plastic) 128GB to try that now. I can't use the USB 2.0 drives, it's noticeably slower.

 

[misho82]

Same issue here with 2nd gen shield TV and USB 3.0 Samsung FIT 128 GB USB drive.
After formatting the drive as extended storage it is showing "Samsung drive is ejected" message.
tried formatting using Fat32, NTFS and exFat with no success, also changed the the drive policy to optimize performance then formatted, no success either.
This is becoming a frustrating issue.

Any solution please?

 

[AndroidUser00110001]

There is an update in the works that corrects most of these issues with USB drives. If you check this thread https://forums.geforce.com/default/...the-next-shield-experience-software-upgrade-/ then you will figure out what I am reffering too.

 

[ScottyNuttz]

Bump? I just gave up on my Samsung Bar 128GB (USB 3.0) drive. It seems to work in other devices without any issues. It would occasionally be detected after while in USB port 2, but the format never succeeded. I tried formatting it myself using exFAT and NTFS, and then tried deleting all partitions and still had no luck. Stuck a SanDisk 32GB drive in there and it worked right away for adopted storage.

 

[Vaizen]

I just got my Nvidia shield tv 2017 16gb and discovered that the usb port closest to the ethernet port does not recognize usb flash drives. First I tried to use a 128gb sandisk flash drive on that port and it took forever to format so I canceled the process. Then tried over the other port and it took seconds to finish.

I think the problem is related to the OP has there been any breakthrough?
In actuality the port works for connecting a dongle for a keyboard or mouse, but flash drives are a no go. Additionally, the drives connected to that port get blazing hot.

 

[Brooklyn_god]

Plug in your hard drive then unplug the Nvidia system plug it back and let it power on

 

[sicilianom]

Having the same problem. I've tried two different USB sticks. Both 128gb up to 400mbps read and 270mbps write. Shield claims both are too slow and fails to format either. Once it fails, the sticks are rendered useless and even after formatting, the shield will not mount either stick.. Nvidia support was not helpful at all. They're going to email me back when they find a solution.

Any new?
I have the same issue.
Thanks

 

[Froid]

Any new?
I have the same issue.
Thanks

I ended up purchasing a 2TB Western Digital My Passport external drive and it worked right away and haven't had an issue with it since. It's been great, but unfortunately, the original issue was never fixed as far as I know. I've taken a couple updates since, but haven't tried any other sticks since the WD Drive is working so well. If you're on the latest update and still having an issue, then I recommend an external drive.

Sent from my Pixel XL using Tapatalk

 

[sicilianom]

Thank you for the info.
How did you setup the heater all drive?
How did you managed to install all apps and games and not filling up the Internal 16GB memory?
Thanks

---------- Post added at 11:22 AM ---------- Previous post was at 11:21 AM ----------

I ended up purchasing a 2TB Western Digital My Passport external drive and it worked right away and haven't had an issue with it since. It's been great, but unfortunately, the original issue was never fixed as far as I know. I've taken a couple updates since, but haven't tried any other sticks since the WD Drive is working so well. If you're on the latest update and still having an issue, then I recommend an external drive.

Sent from my Pixel XL using Tapatalk

Thank you for the info.
How did you setup the heater all drive?
How did you managed to install all apps and games and not filling up the Internal 16GB memory?
Thanks