I still don't have an email confirmation. I ordered right when it was released. Order is pending and I see the amount pending on my visa. 32gb white BTW.
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My email confirmation took an hour and a half check status on Google Wallet
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Yep welcome to the club
It has been more than an 1h and half since i ordered my credit card was charged 10min later but no email was received.
I'll go ahead and add my info to the mix....
Order went through at 2:02pm EST, received email confirmation at 2:04pm EST. My order instanly showed as shipping by Nov 8. I just checked and I'm in the Pending status now. I did pay for the expedited shipping.
As far as "by Nov 8", I just purchased the HP ChromeBook via the PlayStore on 10/23. My order showed as "shipping by Oct 28". The CB ended up shipping on the 25th and arrived at my door on the 28th (I didn't pay for any expedited shipping). Maybe the N5 will be the same.
Order went through at 2:02pm EST, received email confirmation at 2:04pm EST. My order instanly showed as shipping by Nov 8. I just checked and I'm in the Pending status now. I did pay for the expedited shipping.
As far as "by Nov 8", I just purchased the HP ChromeBook via the PlayStore on 10/23. My order showed as "shipping by Oct 28". The CB ended up shipping on the 25th and arrived at my door on the 28th (I didn't pay for any expedited shipping). Maybe the N5 will be the same.
nop ur fine, it will stay pending till it ships. as long as u got ur email ur fine
Yep welcome to the club
It has been more than an 1h and half since i ordered my credit card was charged 10min later but no email was received.
Well, I'm glad I'm not the only one. My card has a pending charge. My wallet account shows the transaction and my Play Store purchases says "Ships By Nov. ", but no email. I was an original Nexus 4 limbo order and now....well....here we go again. I was hoping they learned from last years fiasco, but I guess not!
That's where I am at. Ordered 32gb black about an hour ago and got the following message when I ordered:
Order not completed
It is taking a little longer than normal to process your order. We will let you know via email when your order is complete. This can take up to 15 minutes.
Hold has been placed on my card, order shows as pending in my play account, but no confirmation email as of yet.
same same, i was hopping to get at least my confirmation email.
i guess no luck again.
I got confirmation emails for both my orders of which i cancelled one.. http://i.imgur.com/MBAha1o.png
Limbo 2 (Again). But so far no cause for worry. I'll start rage if the status doesn't change by Nov 5th.
32GB White 2:06 EDT, cc charged, status is pending, and email confirmation received.
Exactly what I had last year. And now I can start refreshing order status every 5 minutes.
32GB White 2:06 EDT, cc charged, status is pending, and email confirmation received.
Exactly what I had last year. And now I can start refreshing order status every 5 minutes.
Yep welcome to the club
It has been more than an 1h and half since i ordered my credit card was charged 10min later but no email was received.
Well, let's hope they're still sending the emails. My Play Store orders is correct, My Google Wallet account shows the transaction, just no email yet. Maybe their email system can't keep up with the orders. Hopefully, we won't get stuck in limbo. I work 3rd shift and didn't get up until 3:30PM and ordered as soon as I opened my email and saw the Nexus 5 was released. My order went through at 3:43. So, I'm way behind some of you that ordered as soon as it was up. If you haven't gotten an email and end up getting one, please let us know what time you ordered your Nexus and what model so we can see if there is any order to how they are sending them.
I'm white 32GB no email yet.
I didnt order directly, it has been 1h40 min since my order and 1h30min since my transaction was made and still no mail.
I am black 16GB (*2)
From Canada, grabbed the White 32GB at sometime 2PM EST when the tweet from the n5stocks twitter account script woke me up from my nap. Got confirmation email immediately.
I can't wait!!
Was previous Limbo 3 from last year. Btw, what happened to that hangouts group? I didn't get any notification about the N5 from that.
I can't wait!!
Was previous Limbo 3 from last year. Btw, what happened to that hangouts group? I didn't get any notification about the N5 from that.
Ordered at 3:11 p.m. EDT and both (32GB White & Black) say shipping from warehouse on November 8.
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Limbo Level 1: Made purchase and it shows up in your Play account and Wallet (status irrelevant) but no confirmation, back order, or shipping emails from Google. These people are known as the Untouchables.
Limbo Level 2: Made purchase and it shows up in your Play account and Wallet (status irrelevant) and received a confirmation email, but no back order, or shipping emails from Google. These people are known as the Forgotten.
Limbo Level 3: Made purchase and it shows up in your Play account and Wallet (status irrelevant) and received a confirmation and back order email, but no shipping emails from Google. These people are known as the Betrayed.
Limbo Level 4: Made purchase and it shows up in your Play account and Wallet (status irrelevant) and received a confirmation email and shipping emails from Google. These people are known as the Impatient.
Those who have their phones in-hand today are simply the Hated.9Ordered at 1:22pm (MST)
Nexus 5 (16GB, Black)
Leaves warehouse by November 8, 2013
- Credit card shows full pre-auth amount of $369.99 (full price of phone and shipping)
- Received confirmation email about 1.5 hours after placing the order
- Wallet shows "Pending"
:good:
A couple of additional things to note for those who were not involved with the N4 launch last year:
1) For those concerned about Google Wallet showing the order as "Pending", don't be. It will remain as "Pending" until the phone is shipped. At which point it should be changed to "Shipped" or "Completed". Hell, this status can't be trusted at all really. My Nexus 4 replacement order from August still says "Pending" even though I received it over 2 months ago.
2) Another big scare people seemed to have during the N4 crisis (yes I'm calling it a crisis) last year was that after 48-72 hours, the pre-auth charge on people's credit card statements started disappearing. THIS IS NORMAL. This does NOT mean the order was canceled. All it means is that the deadline on the pre-auth hold was reached with your bank and the hold is dropped. The full charge will reappear once the phone has officially shipped. The only reason this Pre-auth hold is initially placed is so that Google can confirm that you have enough funds in your account to purchase the phone. If you do not have enough funds the pre-auth hold fails and your order is immediately canceled.
3) The status of "Leaves warehouse by November 8, 2013" means that the phone is scheduled to ship FROM the warehouse on November 8, 2013. This does NOT mean you will receive the phone on November 8, 2013. I already know that come November 5th or November 8th, people are going to start freaking out because their phone hasn't arrived and they are incapable of comprehending simple English.6Can we get this out of the way before it is posted about a million times:
1) If you actually get your order to go through (unlikely but possible), you may or may not get charged. Then a few days later your order may or may not get randomly cancelled.
2) 2-day shipping means when it is shipped you will get it in 2 days. It doesn't account for processing time.
3) After you order, it may take hours or days for you to get order confirmation
4) Some people will get shipping notifications but some won't. Do NOT call Google to ask when it will get shipped. They have no clue and will just make up information.
5) Getting the shipping notice means they created a shipping label but it may take days for it to actually ship.
6) Don't read these order threads on XDA because it will just make you go mad. If you get a order confirmation, sit back and relax because there is nothing you can do but wait for it to come. Google will not ship these in any type of order. And calling Google will just increase the chances they screw up your order. Relax while everyone on XDA freaks out and claims the world is coming to an end. Then enjoy your N5 when it comes a week or two later.3I'm sure there are plenty of people out there that haven't purchased anything on the Play Store before that may have questions about how it works and what to know.
Discussion about the ordering and ridiculous shipping when purchasing through the play store!
We all know last year was a complete flop. Hopefully Google got their act together
Standard shipping is/was $11.993
This.
It's funny seeing people bring up limbo and what-not so early; last year many of us would have killed to have such a smooth ordering experience.
I guess some of us might be understandably gun shy, but I also wonder how much of it is just us getting more and more spoiled every year.
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