[Q] XT926 RSDlite not recognizing device

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id05dav

Member

Feb 13, 2012

20

5

• May 10, 2014

• #1

So my razr is softbricked. I have been reading the forums here for the last 4 days, probably around 10 hours+ reading for solution. Anyways, my phone refuses to turn on and it pulls up the "downgraded security version" on the fastboot screen. Now, adb recognizes my phone in fastboot mode, and I tried flashing back the stock firmware (I had it updated to 9.30 locked bootloader) to no luck. I read that RSDlite is the way to go, but it refuses to recognize my phone. I have updated the drivers close to 9 times already, and I honestly doubt that's the issue, as adb can recognize my phone just fine. Under configuration/Flash Modes there's an option for fastboot, which is greyed out and unclick-able. Is there something I could do to get it to recognize my phone? I'm not ready to give up on it just yet.

 

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id05dav

Member

Feb 13, 2012

20

5

• May 10, 2014

• #2

I figured the reason RSDlite wasn't working. For those who are experiencing similar issues with RSDlite not recognizing your device, I can confirm that it does not work with windows 8.1. You will have to run it in windows 7, or else it will not recognize your device.

 

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StefanGA

Senior Member

Apr 3, 2007

195

36

• May 10, 2014

• #3

When you say windows 7, do you mean a true physical win 7 machine, or windows 8.1 with rsdlite being executed in win 7 compatibility mode? I can't get rsdlite to work on my laptop as well and have no other machine..

Sent from my RAZR HD using Tapatalk

 

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id05dav

Member

Feb 13, 2012

20

5

• May 11, 2014

• #4

I have another old desktop running windows 7. I tried it there and it was able to recognize my razr in fastboot. My laptop runs windows 8.1, and no matter what I did, rsdlite didn't recognize my razr. I think rsdlite just doesn't support 8.1 yet.

 

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Reactions: StefanGA

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StefanGA

Senior Member

Apr 3, 2007

195

36

• May 12, 2014

• #5

Thanks for the clarification, although it was not the answer I was hoping to hear

 

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id05dav

Member

Feb 13, 2012

20

5

• May 13, 2014

• #6

I honestly would switch my laptop to windows 7, if i didn't have to pay the 100$ for the OS. I still can't seem to adapt to windows 8. I don't like the answer any more than you do, I messed around with the settings enough to give up. Hopefully they might make a patch in the near future to allow it to work on windows 8.1.

 

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cmh714

Senior Member

Jul 4, 2009

754

391

Google Pixel 3 XL

Samsung Galaxy Tab S7 / S7 Plus

• May 13, 2014

• #7

Needs to be USB2.0 and you need to use the original moto cable.....generally it does matter

 

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id05dav

Member

Feb 13, 2012

20

5

• May 13, 2014

• #8

I used a USB 2.0 port on my laptop and desktop, same sync cable on both. If the cable was the only thing stopping it in windows 8.1, then I'm sure it would had been the same in windows 7. However, I was fully able to use RSDlite on my windows 7 desktop without any issues.

 

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StefanGA

Senior Member

Apr 3, 2007

195

36

• May 13, 2014

• #9

cmh714 said:

Needs to be USB2.0 and you need to use the original moto cable.....generally it does matter

Click to expand...

Click to collapse

unfortunately I don't even have a USB2.0 port anymore on my ultrabook.. ah well, who needs RSDLite anyway, but still weird that it doesn't work.

 

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Castell93

Member

May 3, 2017

15

21

• Jan 19, 2018

• #10

Virtualize a W7 Os

Yeah, my RSD Lite doesn't recgonizde mi device, just in w7. You guys could install a virtual machine program like VM Ware or Virtual Box and Install the drivers, RSD Lite and the desired Firmware.