Annoying Notifications after OS update

matotaupa · Jan 6, 2018

Hi all,

After the last update Tizen v. 3.0.0.1 I started to receive two annoying and useless notifications when the watch disconnects from the phone's bluetooth.

Anyone can guide me how to get read of those? maybe uninstall something? Maybe some setting?
I tried Settings > Connections > Alerts (Get Bluetooth disconnection alerts) to set it to off and still I have the same messages.

I attach screenshots.
I appreciate your help.
Thanks
Dani

wisefreakz · Jan 6, 2018

Cant see the screenshots... what is your watch model ?

matotaupa · Jan 8, 2018

wisefreakz said:
Cant see the screenshots... what is your watch model ?

Hi, I just realised that the screenshots are not visible.
My watch is Samsung Gear S3 Model SM.R770 running Tizen 3.0.0.1

Adding inline images it seems doesn't work SO I add links to the pictures below.
But it seems I cannot add either links to pics so you need to add https before the ibb domain Sorry for that @admin but I have no other way to show the issue.

ibb.co/e0HDsG
ibb.co/gMeyRb

Thank you in advance for the help!

matotaupa · Jan 11, 2018

hello, Anyone can pls try to help me? Thanks

wisefreakz · Jan 11, 2018

@matotaupas
Ok... Both messages states that you are not connected to the the Gear APP.

The "alerts" that you've turned off is regarding when watch is connected and than disconnects from gear app(phone) as reminder that you are "missing" something.

Can you confirm your watch is connected to the your phone? (Connections -> Bluetooth)

If not, can you go and check from your watch: About Gear -> Device Information and validate that you have an address under "Bluetooth address".

Rgds

matotaupa · Jan 11, 2018

Hi @wisefreakz
Thank you very much for the fast response!
Yes I know what causes those messages. The fact is that I go beyond the reach of the bluetooth connection and the watch disconnects from the phone. After this disconnection from the phone, the watch displays those messages.

But the real issue is that first of all, before the OS update, those messages were not displaying but instead only the small icon on top of the watch face stating that the watch is operating standalone, which was totally fine. But now, each time the watch disconnects I need to take an action of cleaning up those messages which are completely useless. One asks me to connect back to BT (before it was doing it automatically which would be the expected behaviour) and the other one is saying that I need connection to use Samsung services which I didn't requested as I did no action on the watch. It would have make sense if I was trying to access an app on the watch which needed Samsung account and then I got this message, but the fact is I take no action and I get this warning.

So, to conclude, do you have any idea if I can just not get anymore the confirmation to connect by BT (so the watch does this automatically without asking) and if I can uninstall something or do some setting in the gear app so I don't get those and it operates by itself without asking me something that always is useless?

Thanks you!

wisefreakz · Jan 11, 2018

@matotaupa

I guess this bluetooth message is really not meant to be there. My watch is already on Tizen 3 and when it disconnects from the phone, only thing I get is the "icon" stating the stand alone mode.

I have a hint that might help...

1) Turn off your watch
2) Go to: https://findmymobile.samsung.com/
3) Login with same account you use in the Gear APP
4) Hopefully you will receive a message that the terms and whatever has been updated and you must accept it.
5) Once you've done that, reboot you watch and have it connected to the gear app
6) Once connected, try to disable bluetooth from your phone and see what happens in the watch.

Let us know if that helps.

wisefreakz · Jan 12, 2018

@matotaupa Let me know if it did helped with your problem.

matotaupa · Jan 12, 2018

@wisefreakz

You are the best man, YES it worked and all your assumptions were correct, now everything is back to normal!

Many thanks!
Regards

wisefreakz said:
@matotaupa Let me know if it did helped with your problem.

wisefreakz · Jan 12, 2018

matotaupa said:
@wisefreakz

You are the best man, YES it worked and all your assumptions were correct, now everything is back to normal!

Many thanks!
Regards

Cool!

logicaldeveloper@live.com · Jan 31, 2018

That helped.. Thanks a ton.. Free from annoying notification
@wisefreakz

wisefreakz said:
@matotaupa

I guess this bluetooth message is really not meant to be there. My watch is already on Tizen 3 and when it disconnects from the phone, only thing I get is the "icon" stating the stand alone mode.

I have a hint that might help...

1) Turn off your watch
2) Go to: https://findmymobile.samsung.com/
3) Login with same account you use in the Gear APP
4) Hopefully you will receive a message that the terms and whatever has been updated and you must accept it.
5) Once you've done that, reboot you watch and have it connected to the gear app
6) Once connected, try to disable bluetooth from your phone and see what happens in the watch.

Let us know if that helps.

matotaupa · Jan 31, 2018

Hi all, unfortunately the happiness was short, the messages came back after short time...

logicaldeveloper@live.com said:
That helped.. Thanks a ton.. Free from annoying notification
@wisefreakz

wisefreakz · Jan 31, 2018

matotaupa said:
Hi all, unfortunately the happiness was short, the messages came back after short time...

Looks like you are the only one suffering from this right. The indicated procedure has helped at least 12 persons that I know....

Are you now able to download apps/watchfaces directly from your watch? If not, you still haven't completed the process as described... but if you can, than its out of my knowledge

---------- Post added at 12:49 PM ---------- Previous post was at 12:48 PM ----------

logicaldeveloper@live.com said:
That helped.. Thanks a ton.. Free from annoying notification
@wisefreakz

That's great

matotaupa · Feb 1, 2018

Hi,

I was never downloading watch faces directly from the watch.
I tried to do that and it told me that I need to login to my samsung account. So I pressed OK and somehow it connected or something. Then I was able to download watch faces.

So now I tried again and I got no more annoying messages. Most probably that was the part I missed
"5) Once you've done that, reboot you watch and have it connected to the gear app"
I understood that I need to connect to the phone's gear app not that I need to login to the app store on the watch.

Ok, so again, many thanks I hope that I don't bother you again with this.

Have a nice day

logicaldeveloper@live.com said:
That helped.. Thanks a ton.. Free from annoying notification
@wisefreakz

matotaupa · Feb 1, 2018

Duplicated due to forum bug

matotaupa · Feb 1, 2018

Hopefully Solved

Duplicated due to forum bug

matotaupa · Feb 1, 2018

Duplicated due to forum bug

wisefreakz · Feb 1, 2018

matotaupa said:
Hi,

I was never downloading watch faces directly from the watch.
I tried to do that and it told me that I need to login to my samsung account. So I pressed OK and somehow it connected or something. Then I was able to download watch faces.

So now I tried again and I got no more annoying messages. Most probably that was the part I missed
"5) Once you've done that, reboot you watch and have it connected to the gear app"
I understood that I need to connect to the phone's gear app not that I need to login to the app store on the watch.

Ok, so again, many thanks I hope that I don't bother you again with this.

Have a nice day

Great!!

Annoying Notifications after OS update

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