Anybody had any trouble with redeem promotion after you received phone. I didn't choose at checkout because I wasn't sure what I wanted. Now when I go to redeem page it checks my phones imei number and says its not eligible.
redeem$150 promotions
- Thread starter finch0812
- Start date
Nope. I just redeemed mine about 1hr ago. Used it to get the bud live. It's already processed and I should receive it by the 27th.
Sent from my LG-H872 using XDA-Developers Legacy app
Because I went through att I had to submit proof of purchase. Currently waiting on approval for 2 phones.
Sent from my [device_name] using XDA-Developers Legacy app
Sent from my [device_name] using XDA-Developers Legacy app
I am curious about the $200 promo, Tmob said they were not aware of it, but I have 15 different emails from the Samsung.com pre order sign up that talk about a $200 promotion..... maybe it was only if you actually placed the order through Samsung.com which is shady..... but oh well.
im having trouble, im having out of normal issues. it may of got lost in the ether. used it at check out. fedex delivered my goodie somewhere else, got the item refunded, hoping the credit is refunded as well. tryin to explain it and get and answer if ill get ther credit back from customer support is impossible, they dont seem to understand the question
I'm having the exact same problem. They have escalated my issue to a higher tier of Samsung support. Pretty crazy that it's this difficult to get them to give you the credit they promised.
I did a chat with them on the Samsung Shop app as there are bad waiting times on the phone these days, but yeah, you need to make them aware of the issue
Hmmm....checked this morning and I noticed I have another $100 to spend. I probably will get two uv sanitizer
dottat
Retired Forum Moderator
Copy the IMEI by long pressing in the phones about info screen. Paste that into the submission form. You might have a similar character messed up.
Redeemed my Buds Live on the 21s when my Pre-Order arrived, zero issues. I did see (repeatedly) that it's only the first 15,000 people that get the promo, though.
how fast do you get the $150 credit? i seen some say you just use the store app and buy products and it takes from the $150 credit. Mine doesn't look like like i got any credit yet if thats the case. Samsung sent me an email saying i was approved for the promotion, but i haven't seen the credit yet or notice that i got one.
Im not sure how to use my 150 credit, i already have the Buds Plus, is it worth getting the Buds Live as well? I'm thinking of using the Plus for working out and the Live for traveling or commuting.
I just talked to one of the representative said it could take up to 2 weeks to get your $150 credit
Took 2 days to get approved. Then took about 2 days to receive the email. Was the same for 2 phone redeemed from 2 different Samsung accounts.
Sent from my SM-N986U using XDA-Developers Legacy app
Sent from my SM-N986U using XDA-Developers Legacy app
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Nope. I just redeemed mine about 1hr ago. Used it to get the bud live. It's already processed and I should receive it by the 27th.
Sent from my LG-H872 using XDA-Developers Legacy app1Yep. About 2days
---------- Post added at 12:44 AM ---------- Previous post was at 12:43 AM ----------
Use the Samsung shop app on the phone. Makes the process much quicker ?1
Bestbuy as well.Dottat, where did you buy your phone? Just wondering if the extra 50 was supposed to happen or if you got lucky
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