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foxorroxors

Senior Member
Apr 29, 2012
199
20
Newmarket
hahaha my wife's just gone out, if tnt come while she's out I'm hiding hers and telling her they only brought one :)

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Cutoman

New member
Jul 19, 2012
1
0
Google Fiasco

16gb N7 ordered 4th July, only ever had the email and nothing else from them, today I bit the bullet and ordered from Tesco UK. I can pick it up tomorrow from 4pm from my local store. Take note Google this is how to run a mail order company !!

Shocking service for Loyal Customers.

Own

HTC Sensation, less than Sensational with ICS.
PS3
Vita

Previous

N1, loved it..
 

ajg74

Senior Member
Nov 25, 2009
108
13
Manchester
Ok got that stupid email this morning off Google, no way I am getting until "sometime next week", called PCworld, got one on hold in my local store, now trying to get thru to google to cancel it and get off this crazy ride!!!!
 

adiliyo

Senior Member
Oct 25, 2009
1,437
264
Los Angeles
I must be one of the last few in the U.S. still waiting. Ordered 6/28 with case. I've had the pre-authorization on my bank account since 7/17 but no shipping or tracking info yet.

nope, 6/27 16gb no case, auth from last friday fell off a day or two ago, no emails, no movement otherwise.

i just sent them another email that wasn't very polite at all, i'm tired of all this mess, and every time i see another order from july ship i just get angry all over again.
 

Jonnyn93

Senior Member
Jun 25, 2012
292
105
View attachment 1208099

I found this funny

The app seems to be useless as well as the horrible English.

Sent from my Galaxy Nexus


It really doesn't work Ahh :p

---------- Post added at 10:48 AM ---------- Previous post was at 10:46 AM ----------

16gb, UK, 27th
Still no update whatsoever.
Card has been charged

Ring google and ask if they can out your order on priority list, they did it for me last night at 11:30pm I got a shipping email about 20 mins later, my nexus is now out for delivery, it's worth a shot mate.
 
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jaroslavj

Senior Member
Oct 25, 2011
98
35
Just received my Nexus 7 16gb here in Scotland ordeded 27th :) Awesome device, but I thought the screen would be a bit bigger. Well google device is great, the experience of waiting sucks balls.
 

jotei66

Senior Member
Jul 14, 2012
317
69
Anyone else on the 5th still waiting for delivery emails? 8GB, UK?

Yup, still awaiting my 2nd one (using my wifes which already delivered right now..) ordered 7/6.
My N7 however was ordered 13/7 so much later than yours, altho cant wait to get mine, Google offered immediate refund to my card, but i just declined as thought stock in shops would be difficult to find.
Happy to wait as can play with my other halfs anyway still loads in line for delivery way before mine judging from your post (and many others!)

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Just catching up with this thread and can't believe that people like me who ordered on the 27th are still in limbo waiting, talk about a cruel and unusual punishment. I feel for you guys and hope you get something sorted soon.

I got "that" press release on the shipping this morning, 14 hours after mine arrived, so I'd say that google itself has no idea what's going on with picking and shipping.
 

ten_fold

Senior Member
Jul 16, 2012
68
2
Ok, for people cancelling you will probably need to ask to talk to a supervisor as the CSR i talked to fed me the you can't cancel more than a hour after making your order line, however the supervisor was immediately able to say he was able to cancel it and i will be emailed about it over the next few days.

P.S Googles line quality is goddamn terrible
 

mikereidis

Inactive Recognized Developer
Jan 28, 2011
7,823
4,146
Ottawa/Gatineau, Canada
nope, 6/27 16gb no case, auth from last friday fell off a day or two ago, no emails, no movement otherwise.

He DID say "...one of the last few in the U.S..."

I have the impression there are relatively few Americans in this thread still waiting for June orders, and many left have had accessory or credit card authorization issues.

There are always going to be unfortunate issues with those whose orders magically disappeared on the computers or whose N7 fell off of a truck or into someones bag or were swiped from a porch. (Not trying to be a Google apologist, most magically disappearing orders are likely Google's fault in some way.)
 
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themonkster

Senior Member
Apr 16, 2010
109
13
Manchester
Yipeeeeee

sent from my Atrix using my thumb.
 

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qnet

Senior Member
Oct 26, 2011
377
57
ATL
www.network-creations.net
nope, 6/27 16gb no case, auth from last friday fell off a day or two ago, no emails, no movement otherwise.

i just sent them another email that wasn't very polite at all, i'm tired of all this mess, and every time i see another order from july ship i just get angry all over again.

Wow, I didn't think their were anymore who ordered in the U.S. on 6/27 left. I haven't talked to or emailed anyone at Google yet. I was just trying to patiently wait but didn't think it would take this long. I don't understand what their problem is, they have never had a normal product launch since I've been dealing with them.
 

Dazzh82

Member
Jul 1, 2012
48
6
Anyone from UK who ordered a 16gb on the 28th still waiting to hear anything or am I the only one?

Sent from my GT-I9000 using Tapatalk 2
 

JPop360

Member
Jun 23, 2012
29
3
Just got a call from TNT about my "Please Call" tracking status. They said there was some sort of mix up at the deport and they haven't been able to get all orders out. But he said I will 100% receive it tomorrow :(

Sent from my ASUS Transformer Pad TF300T using xda app-developers app
 
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Dr Chinnery

Member
Jul 17, 2012
6
0
Anyone from UK who ordered a 16gb on the 28th still waiting to hear anything or am I the only one?

Sent from my GT-I9000 using Tapatalk 2

Not the 16GB but I ordered 8GB on 28th and no shipping email. No idea whats going on with the 28th, seems to be a lot of posts regarding not hearing anything after ordering on the 28th.

I was charged on Monday.
 

ten_fold

Senior Member
Jul 16, 2012
68
2
Anyone from UK who ordered a 16gb on the 28th still waiting to hear anything or am I the only one?

Sent from my GT-I9000 using Tapatalk 2

No, but you can probably walk into your local Curry's/PC world and get one on the spot. Sorry im being a bit bitter today, but i'll be off to get mine from Curry's soon!
 

dazzer1975

Senior Member
Apr 4, 2009
130
29
Rochdale
A polite way of saying they've totally ****ed this up...

And for all the Google apologists I've not had my shipping email, my order details haven't changed since Monday and we have now entered week 4 so they haven't even kept to their "release window"


wait, what? There are google apologists after this shower of ****? Da fuq :eek:

They really should be pretty slick with this stuff by now, I wouldn't mind, but this is NOT the first time they have made hardware available for direct purchase from themselves... there are no excuses, they have the experience.
 
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  • 20
    So we can be sure that gamestop is being forced to hold these because of the whiny crybabies who ordererd directly from Google?

    We can be sure that you are a douche bag. That, we can be sure of.
    14
    I've followed this for hundreds of pages, sat back and wondered why folk where getting themselves more and more chewed up about their Nexus 7 order. I ordered mine on the 4th from the Play Store - I'm based in the UK by the way. I sold my Kindle and my Blackberry Playbook (totally underated tablet by the way) to fund my Nexus purchase.

    As time has gone on however it is more and more evident that the delivery is a shambles and the lack of communication from Google is terrible - the final straw was when Pcworld (the one in the UK) has now got them available for delivery, so I've taken the plunge, ordered one and paid to have it delivered tomorrow morning before 12pm. The total price is £209.98 - about a £1 more than the one ordered from Google. When that comes that will be getting put on Ebay.

    The reason why I can't wait for it is because of something which I don't think anyone has touched upon so far. It's not because it is essential to my job - it's something a lot more important than that.

    I was sat on the toilet and reached across for some reading material (which as we all know is a blokes God given RIGHT) and realised that I had NOTHING to read or do. No Kindle. No Playbook. NOTHING. And that isn't right. Next time I was shopping I bought an Android Magazine in preperation but when the time came it didn't feel right, it felt so 2000's and to be honest I couldn't stand it anymore, hence the PCWorld purchase.

    Google employees won't be bothered about that though, I'm sure they are well and truly entertained in their Google HQ bogs but to us men who are mere mortals, having some quality me time in the lav is the only time we ever get to relax.

    Google, if your reading this PLEASE pull your finger out and sort out this mess. Men AND Women around the world are asking for your help. Don't punish them any longer.
    11
    Summary of the last week Order/Shipping of Nexus 7

    It all started on one fine day at the end of June, Google announced that they would be pulling a High End tablet, at a budget tablet price and 50,000 (joking of course, referring to a previous post) of us were sent into a frenzy of ordering via Google Play.

    Much of the below is speculation supported by evidence on the web.

    - Google's intention was to ship Nexus 7 units to retail establishments on July 9, 10 arriving at their locations on July 12 for July 13 retail sale.
    - Googles intention was to ship all pre-orders that occurred in first phase (June 27-July 1) on July 9 for arrival on Wednesday July 11 well ahead of Retail sale.
    - Something happened and the PRE-ORDERS were not shipped. Retails orders were shipped as planned. Some speculate it was the magnet that Google was concerned would result in a court ordered stay on sales or possibly the update from 4.1 to 4.1.1 that caused the delay. Possibly even the hardware, dead pixel, WiFi (not as substantiated) issues that caused the delay, whatever the reason Pre-Orders by consumers did not ship.
    - Retail establishments were told DO NOT DISPLAY, SELL ANY DEVICE UNTIL FURTHER NOTICE. Most Retails stores initially adhered to this request BUT some missed it or ignored it and the Nexus 7 was now in the hands of a few consumers, and word spread quickly. The slinky affect occurred in retail stores, if some are selling it why can't we.....and more stores began selling the devices.
    - On Friday July 13 Google realized it truly was a day of bad luck and rather then have both Retail consumers and Pre-Order consumers be upset they either officially or unofficially released the ban on sale and retailers released the flood gates on the 5 Nexus 7 devices they received.
    - Also on Friday July 13 Google believed they had a handle on the issue keeping them from shipping our Pre-Orders was under control, or at least they decided to start the shipping process for Ore-Orders which screwed up that process even more. There was no rhyme or reason to which pre-orders were released for shipment some were first phase, some were 8G/16G, none of orders included accessories. Some of the email sent were from the original label printing on July 9 (it was July 13, 14 by then) were sent on July 14, but one thing was for certain the PRE-ORDERS were hosed from July 9 and there was no sorting it out.
    - On Friday July 13 many of us purchased a Nexus 7 from retail establishments with disregard to our Google pre-orders. We will have two devices but that is not always a horrible thing. Demand is certain to be high for these devices next week and most of us have spent countless hours tracking these devices down so you may be able to recoup some of the financial loss by listing on Craiglist or Ebay or even here if you want to sell your second device.

    WARNING!!! - It has been said that you will only get 1 $25 Play credit per GOOGLE User ID, please do not think this is by device or you will lose this opportunity. My advice is you purchased two devices you deserve two credits so go raise a separate GMAIL id and register your second device under that ID. Make your purchases in Google Play store and transfer your purchases to your primary account later.

    FYI - There is another opportunity to get a $10 Google gift card. Go into the Google Wallet App on your new Nexus 7 and register. You will be informed that you will get a $10 Google Wallet gift card once registration is completed and sure enough right there in Google Wallet you will see your $10 gift card.

    Most of all have fun playing with your Nexus 7, and hit the Thanks button on my post here is you enjoyed the above summary or if it was helpful. Feel free to make corrections or add anything I may have missed. Again the data here is gathered form this Forum, and other news outlets.

    :laugh:
    11
    I was told by a google employee that it will be sent in waves in order of when your order was places.

    I was told that they would be sent in literal waves, encased in little boats that would float to your doorstep.
    11
    After seeing how Google handled their stock offering and the way they are handling their pre-orders, I no longer want to have anything to do with them. I'll be leaving a note on my front door informing deliver guys that I refuse delivery of any shipments from Google or Asus.

    I had wanted to try an android device but I'll stick to Apple from now on.

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