[Q] this garbage ****ing phone keeps dropping data

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galaxyzalaxy

Member
Jun 6, 2013
27
0
i'm SO sick of having phone issues. i would give anything to go back to 2G and T9.

my galaxy s4 - brand "new" (refurbished from asurion) - loses its data connection whenever it ****ing feels like it. i don't notice it till i send a text and NOTHING will happen until it fails. to fix it i toggle data, or airplane mode, or lose my **** completely and yell at it. this still takes about a minute to kick in after the toggle, and sometimes the phone needs a reboot before it fixes. when it does respond to the fix, it lasts for ten minutes, fifteen minutes, however long it ****ing feels like it, then starts over again.

verizon network, android 4.3, rooted

i imagine this is an issue with the radio. would a rom have different settings for the radio to keep the connection persistent?

any ideas? the phone is practically right out of the box. all i want is a consistently working device (or at least one that just sends sms and mms consistently without issue), and i have literally never had an android phone that did this.

would appreciate any advice
 

decaturbob

Senior Member
Mar 30, 2011
2,492
842
Decatur
I have never encountered this before. ..sounds like hardware issue.

Sent from my SCH-I545 using XDA Premium 4 mobile app
 

thesoldier

Senior Member
Nov 18, 2012
1,419
357
31
Baltimore
I had the same exact thing happen with my galaxy nexus. Thing would just drop data for fun I swear. Definitely hardware related.

Sent from my SCH-I545 using Tapatalk
 

jake.99x3

Senior Member
Jul 7, 2013
439
127
Richmond
i'm SO sick of having phone issues. i would give anything to go back to 2G and T9.

my galaxy s4 - brand "new" (refurbished from asurion) - loses its data connection whenever it ****ing feels like it. i don't notice it till i send a text and NOTHING will happen until it fails. to fix it i toggle data, or airplane mode, or lose my **** completely and yell at it. this still takes about a minute to kick in after the toggle, and sometimes the phone needs a reboot before it fixes. when it does respond to the fix, it lasts for ten minutes, fifteen minutes, however long it ****ing feels like it, then starts over again.

verizon network, android 4.3, rooted

i imagine this is an issue with the radio. would a rom have different settings for the radio to keep the connection persistent?

any ideas? the phone is practically right out of the box. all i want is a consistently working device (or at least one that just sends sms and mms consistently without issue), and i have literally never had an android phone that did this.

would appreciate any advice

Could Be a hardware issue but I would suggest flashing it and if it still has that problem take it to the verizon store!
 

AsurionCares

Senior Member
Sep 6, 2013
52
11
Nashville, TN
www.asurion.com
Asurion Warranty Replacement

i'm SO sick of having phone issues. i would give anything to go back to 2G and T9.

my galaxy s4 - brand "new" (refurbished from asurion) - loses its data connection whenever it ****ing feels like it. i don't notice it till i send a text and NOTHING will happen until it fails. to fix it i toggle data, or airplane mode, or lose my **** completely and yell at it. this still takes about a minute to kick in after the toggle, and sometimes the phone needs a reboot before it fixes. when it does respond to the fix, it lasts for ten minutes, fifteen minutes, however long it ****ing feels like it, then starts over again.

verizon network, android 4.3, rooted

i imagine this is an issue with the radio. would a rom have different settings for the radio to keep the connection persistent?

any ideas? the phone is practically right out of the box. all i want is a consistently working device (or at least one that just sends sms and mms consistently without issue), and i have literally never had an android phone that did this.

would appreciate any advice

Great news!

All Asurion replacement devices come with a 12-month limited warranty. If you experience a covered warranty failure within that time period, a replacement device may be sent to you at no additional cost. We'd love to see what we can do to help you. Please email us your claim# (if available), your Verizon mobile# and the best contact# for you to socialmediateam@asurion.com. We will see what we can do to help!

Thanks!

Asurion Social Media Team @AsurionCares
www.phoneclaim.com
 
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    Asurion Warranty Replacement

    i'm SO sick of having phone issues. i would give anything to go back to 2G and T9.

    my galaxy s4 - brand "new" (refurbished from asurion) - loses its data connection whenever it ****ing feels like it. i don't notice it till i send a text and NOTHING will happen until it fails. to fix it i toggle data, or airplane mode, or lose my **** completely and yell at it. this still takes about a minute to kick in after the toggle, and sometimes the phone needs a reboot before it fixes. when it does respond to the fix, it lasts for ten minutes, fifteen minutes, however long it ****ing feels like it, then starts over again.

    verizon network, android 4.3, rooted

    i imagine this is an issue with the radio. would a rom have different settings for the radio to keep the connection persistent?

    any ideas? the phone is practically right out of the box. all i want is a consistently working device (or at least one that just sends sms and mms consistently without issue), and i have literally never had an android phone that did this.

    would appreciate any advice

    Great news!

    All Asurion replacement devices come with a 12-month limited warranty. If you experience a covered warranty failure within that time period, a replacement device may be sent to you at no additional cost. We'd love to see what we can do to help you. Please email us your claim# (if available), your Verizon mobile# and the best contact# for you to socialmediateam@asurion.com. We will see what we can do to help!

    Thanks!

    Asurion Social Media Team @AsurionCares
    www.phoneclaim.com