Gear 2 - Help FAQ

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Breach

Breach

Senior Member
Apr 1, 2009
334
182
Home Key
Turning screen on or off

  • Press the home key to turn the screen on or off.
Powering on or off

  • Press and hold the home key to power your Gear on or off, change the sound mode, or enable Outdoor mode.
Pressing the home key

  • Press the home key to view the clock while the screen is on.
Double pressing the home key

  • Double press the home key to open your favorite application. You can change your favorite application in Settings.
Triple pressing the home key

  • Press the home key 3 times to enable Send help messages when you are in need. For details, go to Settings > Send help messages.
    Note: The Safety Assistance option is only available on the Note 3 N9005 (International version)

Navigation
Navigating Gear

  • Swipe left or right to navigate between screens.
    [*]Tap the screen to select an item or to open an application.
Going back

  • Swipe downwards from top edge of the Gear screen.
Home Screen
Adding app shortcuts

  • To add app shortcuts to the Gear's home screen, go to Apps on the Gear, tap and hold an app icon, then drag and drop it on the home icon at the top of the screen.
Rearranging shortcuts

  • Tap and hold an app icon and then drag and drop it to rearrange the app shortcuts on the Gear's home screen or in the app list.
Removing app shortcuts

  • Tap and hold an app icon, then drag and drop it on the remove icon at the top of the screen.

Two-Finger Interaction
Changing icon size

  • Tap the screen with two fingers and then swipe them in opposite directions to change the size of the icons on the home screen from small to large.
Controlling volume and brightness

  • Double tap any screen with two fingers to open the brightness and volume controls, and to view info, such as bluetooth status and battery status.
Viewing recently used apps

  • Tap and hold any screen with two fingers to view your recently used apps.

Pedometer
Counting steps

  • Tap Start to start using Pedometer. Your steps will be counted each day and recorded in History.
    [*]Tap the screen to pause the step count. To resume, tap the screen again, then tap Resume.
    [*]To view a graph of recently recorded data, tap the more button and select History.

Exercise
Exercising with coach

  • You can set various goals to fit your exercise plan. To set a goal, tap the more button and select Set goal.
    [*]The accessory will offer coaching advice based on your measured heart rate during the exercise.
    [*]Training effect helps you discover how effective your workout is. It analyses your workout and estimates its effect on your aerobic fitness. Follow the guidance on the screen and stop when you are satisfied with the result. The effects of your workouts are calculated based on your user profile, heart rate data, and difficulty of the workout. Your training effect goal changes in relation to your fitness levels, which are calculated automatically when you exercise on more than 3 different days.
    [*]Swipe the screen to the left or right while exercising to change the information displayed.
    [*]To view the graph of recently recorded data, tap the more button and select History.

Heart Rate
Measuring heart rate

  • Tap the screen to see the correct way of wearing the Gear in order to measure your heart rate.
    [*]To start measuring your heart rate, tap the start button.
    [*]To view a log of your heart rate measurements, tap the more button and select History. Swipe the screen to scroll through previous measurements.

Sleep
Measuring sleep duration

  • When you are ready to sleep, put the Gear on your wrist and tap Start. If you do not want to be disturbed while sleeping, tap the more options button and enable Blocking mode before you tap Start.
    [*]Tap Stop when you wake up. You can check details of your sleep, such as sleeping time, restless sleeping time and motionless sleeping time.
    [*]Tap the more options button to select History. To view your sleep duration records, tap the graph.

S Voice
Using mic button

  • Tap the mic button to turn on the mic.
    [*]After you tap the mic button, it will turn red. Then you can say what you want.
    [*]The Gear will then process and respond to what you have said.

.
.
.
 
Last edited:
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AspenMan

AspenMan

Senior Member
Jun 25, 2007
201
86
Denver
Just FYI, triple pressing the home button doesn't do anything... There is no send help message option with the Gear 2.
 
Last edited:
Breach

Breach

Senior Member
Apr 1, 2009
334
182
AspenMan said:
Just FYI, triple pressing the home button doesn't do anything... There is no send help message option with the Gear 2.
Click to expand...
Click to collapse

I have the Gear 2, and there is. You just need to enable it in your Gear Manager.

Start Gear Manager, Settings > Send help message > Turn it on (at the top right) > Choose if you want it to send a photo too, or just the message.

Next, go back. Click "Manage Primary contacts", add at least one contact.

Now when you triple press the Home key, it will send a distress message (photo optional) with a link that contains your Long/Lat. It will send an updated message regularly until you cancel the distress message on your cellphone.
 
AspenMan

AspenMan

Senior Member
Jun 25, 2007
201
86
Denver
Breach said:
I have the Gear 2, and there is. You just need to enable it in your Gear Manager.

Start Gear Manager, Settings > Send help message > Turn it on (at the top right) > Choose if you want it to send a photo too, or just the message.

Next, go back. Click "Manage Primary contacts", add at least one contact.

Now when you triple press the Home key, it will send a distress message (photo optional) with a link that contains your Long/Lat. It will send an updated message regularly until you cancel the distress message on your cellphone.
Click to expand...
Click to collapse

Hmm, There is no send help message option in my Gear Manager. There is also no manage contacts (that was there when I had the Gear 1 for like 2 days until I returned it). What version of gear manager are you using? I'm on 2.0.14041404
 
Breach

Breach

Senior Member
Apr 1, 2009
334
182
AspenMan said:
Hmm, There is no send help message option in my Gear Manager. There is also no manage contacts (that was there when I had the Gear 1 for like 2 days until I returned it). What version of gear manager are you using? I'm on 2.0.14041404
Click to expand...
Click to collapse

Attached is a screenshot.
 

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Breach

Breach

Senior Member
Apr 1, 2009
334
182
AspenMan said:
Here's a screenshot of what I have - Seems to be missing the safety assistance section. Weird... Bummer...
Click to expand...
Click to collapse

That is odd. I have the Gear 2.

I just checked my wife's Gear 2 Neo and she does not have that option either, yet the Gear 2 and Gear 2 Neo manual state they do.
 
A

audri5

Senior Member
Nov 26, 2007
59
7
Breach said:
That is odd. I have the Gear 2.

I just checked my wife's Gear 2 Neo and she does not have that option either, yet the Gear 2 and Gear 2 Neo manual state they do.
Click to expand...
Click to collapse

My Gear 2 does NOT have that option either. I wish it did and would love to know why yours does. We are running the same Gear manager . My watch is model #SM-R380 Software version R380XXU0BND8
 
JimSmith94

JimSmith94

Senior Member
Jul 21, 2007
2,808
550
Midlothian, TX
Smart Watches
Android Wear
I don't have the watch yet, but the manual says not all phones support this feature:

Setting up emergency messages
Set the device to send a message to recipients in an emergency.
On the Settings screen, tap Send help message, and then drag the Send help message
switch to the right. Press the Power button three times to send an emergency message that
includes your current location.
Some mobile devices do not support this feature.

Setting up emergency contacts
You can preset contacts to send a message to in an emergency.
On the Settings screen, tap Manage Primary contacts → Create primary contact → Create
new contact or Select from contacts. You can create a new contact or select from the
contacts list.
Some mobile devices do not support this feature.

Maybe you should include the phone that you're not seeing this on.
 
Breach

Breach

Senior Member
Apr 1, 2009
334
182
audri5 said:
My Gear 2 does NOT have that option either. I wish it did and would love to know why yours does. We are running the same Gear manager . My watch is model #SM-R380 Software version R380XXU0BND8
Click to expand...
Click to collapse

I have the same model and version. I am glad its working on mine, but I'm curious why its not working on everyones. Are you using the Note 3 also? Maybe it had to do with the phone?
 
Breach

Breach

Senior Member
Apr 1, 2009
334
182
I did a little research and I think I know why some Gear 2 and Gear 2 Neo watches have the Safety Assistance option and some don't, I think it's in the phone itself. My wife is running a stock T-mobile and hers does not have the Safety Assistance option in the Gear Manager, I have the same phone but I am running a different rom and I have the option.
 
C

cryptiq

Senior Member
Sep 21, 2010
137
17
Breach said:
I did a little research and I think I know why some Gear 2 and Gear 2 Neo watches have the Safety Assistance option and some don't, I think it's in the phone itself. My wife is running a stock T-mobile and hers does not have the Safety Assistance option in the Gear Manager, I have the same phone but I am running a different rom and I have the option.
Click to expand...
Click to collapse

FWIW, I contacted Samsung support today and was initially told the Safety Assistance feature wasn't available. When I pursued the issue and asked why it was listed in the online How To guides on Samsung's website, the rep said she checked with a supervisor and the feature is only available for the S5. Kind of disappointing since I have a Note 3....also this is a pretty poor customer experience since the feature is found in their how-to guides yet it doesn't say it's only available for certain phones. :(
 
Breach

Breach

Senior Member
Apr 1, 2009
334
182
cryptiq said:
FWIW, I contacted Samsung support today and was initially told the Safety Assistance feature wasn't available. When I pursued the issue and asked why it was listed in the online How To guides on Samsung's website, the rep said she checked with a supervisor and the feature is only available for the S5. Kind of disappointing since I have a Note 3....also this is a pretty poor customer experience since the feature is found in their how-to guides yet it doesn't say it's only available for certain phones. :(
Click to expand...
Click to collapse

Her response is incorrect. I have a Note 3 N900T (t-mobile) running the rom listed in my signature. The rom is a Note 3 N9005 (International version of the Note 3) and I have the Safety Assistance now.

Here is a stock International version...

http://www.youtube.com/watch?v=FKPlOJVhucc&t=3m41s

Now call the rep back and tell her to learn about the products that she represents :p

I'm sure a Dev could probably rip this out and make a patch to add it to any Note 3.
 
Last edited:
C

cchaou

New member
Jun 13, 2012
1
0
Is there a way to get whatsapp to notify?

Lähetetty minun SM-N9005 laitteesta Tapatalkilla
 
C

connorxda

Member
Jun 28, 2007
38
2
suggestion to add to the FAQ

Great FAQ - thank you.
Would you consider adding music to the faq. There are two ways to add music:

- Via the gear manager / my apps / music player / send tracks to gear, you can transfer music to the gear.
- Also you can plug the watch in to a computer using the cradle. The watch should appear as a device and you can transfer music to a music folder.

Thanks
 
P

PSH

Member
Jan 22, 2006
29
0
cryptiq said:
FWIW, I contacted Samsung support today and was initially told the Safety Assistance feature wasn't available. When I pursued the issue and asked why it was listed in the online How To guides on Samsung's website, the rep said she checked with a supervisor and the feature is only available for the S5. Kind of disappointing since I have a Note 3....also this is a pretty poor customer experience since the feature is found in their how-to guides yet it doesn't say it's only available for certain phones. :(
Click to expand...
Click to collapse

I have a Note 3 (European stock rom) and I also have that feature.

Enviado do meu SM-N9005 através de Tapatalk
 
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    Breach
    Breach
    Home Key
    Turning screen on or off

    • Press the home key to turn the screen on or off.
    Powering on or off

    • Press and hold the home key to power your Gear on or off, change the sound mode, or enable Outdoor mode.
    Pressing the home key

    • Press the home key to view the clock while the screen is on.
    Double pressing the home key

    • Double press the home key to open your favorite application. You can change your favorite application in Settings.
    Triple pressing the home key

    • Press the home key 3 times to enable Send help messages when you are in need. For details, go to Settings > Send help messages.
      Note: The Safety Assistance option is only available on the Note 3 N9005 (International version)

    Navigation
    Navigating Gear

    • Swipe left or right to navigate between screens.
      [*]Tap the screen to select an item or to open an application.
    Going back

    • Swipe downwards from top edge of the Gear screen.
    Home Screen
    Adding app shortcuts

    • To add app shortcuts to the Gear's home screen, go to Apps on the Gear, tap and hold an app icon, then drag and drop it on the home icon at the top of the screen.
    Rearranging shortcuts

    • Tap and hold an app icon and then drag and drop it to rearrange the app shortcuts on the Gear's home screen or in the app list.
    Removing app shortcuts

    • Tap and hold an app icon, then drag and drop it on the remove icon at the top of the screen.

    Two-Finger Interaction
    Changing icon size

    • Tap the screen with two fingers and then swipe them in opposite directions to change the size of the icons on the home screen from small to large.
    Controlling volume and brightness

    • Double tap any screen with two fingers to open the brightness and volume controls, and to view info, such as bluetooth status and battery status.
    Viewing recently used apps

    • Tap and hold any screen with two fingers to view your recently used apps.

    Pedometer
    Counting steps

    • Tap Start to start using Pedometer. Your steps will be counted each day and recorded in History.
      [*]Tap the screen to pause the step count. To resume, tap the screen again, then tap Resume.
      [*]To view a graph of recently recorded data, tap the more button and select History.

    Exercise
    Exercising with coach

    • You can set various goals to fit your exercise plan. To set a goal, tap the more button and select Set goal.
      [*]The accessory will offer coaching advice based on your measured heart rate during the exercise.
      [*]Training effect helps you discover how effective your workout is. It analyses your workout and estimates its effect on your aerobic fitness. Follow the guidance on the screen and stop when you are satisfied with the result. The effects of your workouts are calculated based on your user profile, heart rate data, and difficulty of the workout. Your training effect goal changes in relation to your fitness levels, which are calculated automatically when you exercise on more than 3 different days.
      [*]Swipe the screen to the left or right while exercising to change the information displayed.
      [*]To view the graph of recently recorded data, tap the more button and select History.

    Heart Rate
    Measuring heart rate

    • Tap the screen to see the correct way of wearing the Gear in order to measure your heart rate.
      [*]To start measuring your heart rate, tap the start button.
      [*]To view a log of your heart rate measurements, tap the more button and select History. Swipe the screen to scroll through previous measurements.

    Sleep
    Measuring sleep duration

    • When you are ready to sleep, put the Gear on your wrist and tap Start. If you do not want to be disturbed while sleeping, tap the more options button and enable Blocking mode before you tap Start.
      [*]Tap Stop when you wake up. You can check details of your sleep, such as sleeping time, restless sleeping time and motionless sleeping time.
      [*]Tap the more options button to select History. To view your sleep duration records, tap the graph.

    S Voice
    Using mic button

    • Tap the mic button to turn on the mic.
      [*]After you tap the mic button, it will turn red. Then you can say what you want.
      [*]The Gear will then process and respond to what you have said.

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    .
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