Dead spot on screen

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djpelosi

Member

Apr 16, 2014

25

6

• Mar 20, 2018

• #1

I have spot on my s9+ screen that is very difficult to register touches. It's on the top left of the phone right below the carrier name. Sometimes it will register the touch but most of the time it won't. Is anyone else having touch issues?

 

meyerweb

Senior Member

Jun 19, 2010

2,422

1,153

• Mar 20, 2018

• #2

Haven't noticed any problems on mine. The spot you describe seems to be fine here.

 

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djpelosi

Member

Apr 16, 2014

25

6

• Mar 21, 2018

• #3

Well, I took my screen protector off and it seemed to fix this issue. Figured I got a bad one so I went and got a new one and guess what... now it does it on a different spot. =/

 

ila420

Senior Member

Jun 22, 2009

164

12

Karachi

• Mar 21, 2018

• #4

Are you sure it is a spot on a bubble?

 

ratsalad

Senior Member

Jul 23, 2008

203

56

Coventry, UK

• Mar 21, 2018

• #5

Have you tried increasing the touch sensitivity?

Settings > Advanced features, scroll to the bottom.

 

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djpelosi

Member

Apr 16, 2014

25

6

• Mar 21, 2018

• #6

ratsalad said:

Have you tried increasing the touch sensitivity?

Settings > Advanced features, scroll to the bottom.

Click to expand...

Click to collapse

I think this is the answer! Seems to be working better now. I'll report back if it does it again.

Thank you!

 

• 

Reactions: ratsalad

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ShootingStar_Divergent

New member

Mar 23, 2018

4

0

• Mar 23, 2018

• #7

Samsung's word

Guys

Samsung has give a statement on the matter. See the coverage by Engadget today.

 

ratsalad

Senior Member

Jul 23, 2008

203

56

Coventry, UK

• Mar 23, 2018

• #8

ShootingStar_Divergent said:

Guys

Samsung has give a statement on the matter. See the coverage by Engadget today.

Click to expand...

Click to collapse

And the link to the said article https://www.engadget.com/2018/03/22/samsung-galaxy-s9-s9plus-dead-spots/

 

RossTeagan

Senior Member

Sep 22, 2017

498

56

London

• Mar 23, 2018

• #9

I think is an issue affecting many devices. And Samsung started investigating this screen related issues.

Best thing to do is to contact Samsung or the vendor of the phone