Notifications bug still present ?

microdog · Nov 23, 2016

Good morning everyone,

I'm from France. Two years ago, I bought a Huawei Ascend Mate 7. I was very happy about this device, but I had to sell it because of a bug with the notifications not coming through (Whatsapp, Facebook..) when the screen was off. I tried all the settings possible but nothing worked. Today, I'd like to buy a Huawei Mate 9, but I wonder if this bug is still there ? I did a lot of researchs about the settings we must apply before seeing notifications coming through.. like Protect the apps, Ignore battery optimization, switch power plan to "performance" etc... But people still have troubles on many Huawei devices.. I even red an article on xda about how to get rid of Doze on Huawei devices to see the notification get fully functional..

But also red many articles saying that Huawei will roll out an update at the Autumn to definitely see notifications work directly out of the box.. Is it true ? And is the fix already implemented in Emui 5.0 on the Mate 9 ?

Thanks a lot for all your answers. I'd really like to buy this device but I won't if this bug is still there...

Have a nice day !

Mikeoscar62 · Nov 23, 2016

I believe the bug you mention is due to the "feature" in EMUI which aggressively kills apps as soon as the screen is locked. In EMUI 5.0 this has now become an opt-in service. There is a list of apps, empty by default, which are killed. So the user now has far more control over this entire process. Personally I have had zero issues receiving whatsapp's or other notifications while the phone was sleeping.

microdog · Nov 23, 2016

Morning Mikeoscar62,

Mikeoscar62 said:
I believe the bug you mention is due to the "feature" in EMUI which aggressively kills apps as soon as the screen is locked. In EMUI 5.0 this has now become an opt-in service. There is a list of apps, empty by default, which are killed. So the user now has far more control over this entire process. Personally I have had zero issues receiving whatsapp's or other notifications while the phone was sleeping.

Thank you very much for your answer ! That's very interresting and I'm very happy about it !

Where is this setting exactly in Emui 5.0 ?

You have 0 problem about notifications (on data as well as wi-fi ?) but, was it 100 % functional out of the box or did you have to apply some settings first ?

I'd also like to have more feedbacks before I make my final decision ! Anyways, thanks again ! That is a wonderful news !

Mikeoscar62 · Nov 23, 2016

It's part of the battery screen, app power saving tab. Worked fine out of the box for me, didn't need to change a thing.

microdog · Nov 23, 2016

Ok, that's great ! Thank you ! Can other Mate 9 owners confirm it ? So I think I'll go for it on Friday !

duraaraa · Nov 24, 2016

I can confirm. There is no notification bug that I have found yet.

varun.gid · Nov 24, 2016

what about notification icons on the status ar.. has that been fixed or it is still just a number

duraaraa · Nov 24, 2016

varun.gid said:
what about notification icons on the status ar.. has that been fixed or it is still just a number

It's still a useless number.

bonerp · Nov 24, 2016

Wtf use is a number? Where have all my notification icons gone? Is this a emui issue?

alamiry · Nov 25, 2016

I bought the mate 9 couple of days back and I'm confirming the issue of whatsapp still present. You won't be able to know how many unread messages you have from the icon, unless you open the app or top slider. Bearing on mind I've formated the device but it was a useless trial.

Mikeoscar62 · Nov 25, 2016

alamiry said:
I bought the mate 9 couple of days back and I'm confirming the issue of whatsapp still present. You won't be able to know how many unread messages you have from the icon, unless you open the app or top slider. Bearing on mind I've formated the device but it was a useless trial.

That's a different issue from what OP was talking about. You're discussing the fact notifications are grouped together in a number, he was discussing whatapp messages not even arriving because the phone would kill the application. The first is still present (Although the Android Police podcast was saying it would probably be fixed soon by a software update), the second has been solved in EMUI 5.0.

blackspp · Nov 25, 2016

That's why I'm using smart launcher 3. Bestest launcher anyways but it also shows notifications per icon, really great. And the notification number in the notification bar you can switch them off int the settings. Better even, all my phone's notifications end up on my Pebble...

opasha · Nov 25, 2016

Nova launcher in my opinion is the best. I've been running it on all my android devices since it was released. It also has unread notification counts on each app of your choice. It's very fast and efficient. I have a Pebble time steel, so I agree with @blackspp.

galaxys · Nov 25, 2016

+1 for Nova launcher on all my devices (paid)!

maly3648 · Nov 26, 2016

I also confirm notification issue with mine bought in germany

microdog · Nov 26, 2016

Hello again everyone,

So I bought the device two days ago and I received it yesterday. In the first place, when I ran some tests, I was I little bit worried because, on data, I had my Whatsapp notification only if I opened the app.. On wi-fi, everything worked instantly. Same problem I had with my Mate 7. Worst, a friend made a Whatsapp phone call right next to me.. And the phone started ringing only 10 - 15 secondes after..

But then, fortuantely, my friend and I kept running some tests and suddenly, the terminal behavior was normal.. So... I didn't understand all of this but.. fingers crossed for now !

Thank you all !

MarFor66 · Nov 26, 2016

microdog said:
Good morning everyone,

I'm from France. Two years ago, I bought a Huawei Ascend Mate 7. I was very happy about this device, but I had to sell it because of a bug with the notifications not coming through (Whatsapp, Facebook..) when the screen was off. I tried all the settings possible but nothing worked. Today, I'd like to buy a Huawei Mate 9, but I wonder if this bug is still there ? I did a lot of researchs about the settings we must apply before seeing notifications coming through.. like Protect the apps, Ignore battery optimization, switch power plan to "performance" etc... But people still have troubles on many Huawei devices.. I even red an article on xda about how to get rid of Doze on Huawei devices to see the notification get fully functional..

But also red many articles saying that Huawei will roll out an update at the Autumn to definitely see notifications work directly out of the box.. Is it true ? And is the fix already implemented in Emui 5.0 on the Mate 9 ?

Thanks a lot for all your answers. I'd really like to buy this device but I won't if this bug is still there...

Have a nice day !

I can confirm the delay of push notifications with Nine email. Very irregulary. Some time the notifications are very on time but sometimes the delay is max ca 4 minutes.

Flasher8 · Nov 27, 2016

I confirmed the whatsapp notification bug still present.

Sent from my ONEPLUS A3000 using XDA-Developers mobile app

Alexaii · Nov 28, 2016

I can also confirm the notification bug exist. I enabled all permissions and disabled all battery optimization options but am still not getting whatsapp notifications unless I open the app.

Does anyone know if switching to Nova launcher will help retrieve those notifications? Or does it only affect the display of the notifications (bubbles on icons instead of number in status bar)?

Mikeoscar62 · Nov 28, 2016

Alexaii said:
I can also confirm the notification bug exist. I enabled all permissions and disabled all battery optimization options but am still not getting whatsapp notifications unless I open the app.

Does anyone know if switching to Nova launcher will help retrieve those notifications? Or does it only affect the display of the notifications (bubbles on icons instead of number in status bar)?

For what it's worth I've installed Nova on day 1 and have had no issues at all receiving whatsapp notifications.

Notifications bug still present ?

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