If you bought this new, demand that they give you a replacement . No reason to accept a damaged device.
It is complicated.I live in Saudi Arabia.I bought it from a guy on ebay.If I return it I will have to pay the shipping to Canada wich is very expensive.I sold it today for the same price I bought. I am getting a new one from our local retail.more expensive,but at least I can make sure nothing goes wrong this time
Thank you