Can't get mobile data to work om AT&T.

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ChopinLives81

Member
May 7, 2011
18
1
Just got mine from expansys and got a new sim card. set everything up including installing the AT&T apn file, but still i can't get internet access. Any ideas?
 
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ajbattaglia83

Senior Member
Dec 6, 2010
147
64
I had to go into settings > more (wireless & network) from there you can download Internet settings

Sent from my D6503 using XDA Premium 4 mobile app
 

Artztt

New member
Jul 11, 2012
4
2
To get LTE do not give your z2's imei to AT&T since they need to have an IMEI of an AT&T LTE enabled phone in their system to be able to provision LTE. ( I'm using the imei from my m7). So, put in the sim card, go to where you have WIFI, download the apn, enable LTE or 4G, restart your phone and LTE should work. I figured this out after spending several hours with a supervisor in tech support.

Sent from my D6503 using XDA Premium 4 mobile app
 
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thebobness

Member
Oct 16, 2010
12
0
Hi, im having trouble getting LTE on my Z2, there doesnt seen to be an option for LTE. I talk to one of the reps and they updated my sim it with LTE. but all i get is 4G
 

prazvt

Senior Member
Aug 9, 2011
175
24
SF Bay Area
To get LTE do not give your z2's imei to AT&T since they need to have an IMEI of an AT&T LTE enabled phone in their system to be able to provision LTE. ( I'm using the imei from my m7). So, put in the sim card, go to where you have WIFI, download the apn, enable LTE or 4G, restart your phone and LTE should work. I figured this out after spending several hours with a supervisor in tech support.

Sent from my D6503 using XDA Premium 4 mobile app

+1. I just swapped in the sim from my Note 3 and used the 'download internet settings' and it works. As was mentioned, '4G' is LTE; I ran a few speed tests to confirm.
 

thebobness

Member
Oct 16, 2010
12
0
+1. I just swapped in the sim from my Note 3 and used the 'download internet settings' and it works. As was mentioned, '4G' is LTE; I ran a few speed tests to confirm.

After getting a rep to activate a sim card from a galaxy note imei and downloaded settings. It works, also compared results from the rep's S5 results lol
 

ChopinLives81

Member
May 7, 2011
18
1
Yeah I was able to fix the problem by using the cingular apn setting, but that was on the 55 firmware, I updated to the 69 firmware and the default at&t apn settings that you can download to the phone worked. I have a D6503.
 

coolmingli

Senior Member
Jan 16, 2013
194
25
San Francisco
I am on ATT, I don't get the LTE icon, only 4G symbol, speed seems fine, but no LTE icon, APN setting was set when I download the MMS setting,
for those Z2 users on ATT, do you have LTE icon on your phone ?
 

lovemyram4x4

Senior Member
Jun 4, 2008
212
32
The LTE & 4G icons seem to depend on which firmware you're running. It looks like 55 showed LTE, 69 showed 4G and 402 went back to LTE.

Sent from my D6503 using Xparent Red Tapatalk 2
 

ChopinLives81

Member
May 7, 2011
18
1
Yeah I'll also comfirm the firmware icon changes. .69 removed the LTE icon for me too. No worries, speed is still the same.
 

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    To get LTE do not give your z2's imei to AT&T since they need to have an IMEI of an AT&T LTE enabled phone in their system to be able to provision LTE. ( I'm using the imei from my m7). So, put in the sim card, go to where you have WIFI, download the apn, enable LTE or 4G, restart your phone and LTE should work. I figured this out after spending several hours with a supervisor in tech support.

    Sent from my D6503 using XDA Premium 4 mobile app
    1
    4G is LTE

    Sent from my D6503 using XDA Premium 4 mobile app