If your phone is still under warranty (I think it's one year), try sending it back to Motorola through their repair process. I was having the exact same gps problem with the g4 play, and didn't want to try a zillion technical things, so I returned it (6 months old). Was worried the replacement would have the same problem but it doesn't! The replacement g4 play has perfect gps tracking!
Could you please post a screenshot of GPS Test App (made by Chartcross Limited) of your mobile, taken in any open area like on the roof. Actually I have used the external wire technique to enhance GPS signal in my mobile since March. Since then the mobile has a significant change in the signal that it boosted from 10 - 20 SNR to 40 - 46 SNR. Currently there is no any problem of GPS in my device. The only problem is that, I cannot open my back cover in any circumstance as this will disturb the configuration.
So please provide us the screenshot soon as I have only 40 days left of expiration of warranty.
And Thanks for the info that you got a fix from the service center. Waiting for your reply!!!