[Q] Quality control problems with the frame?

R

Rinneh

Member

Feb 13, 2014

8

0

• Feb 13, 2014

• #1

Recently i received my Xperia Z1C White. After some careful checking (that happens when you are a techy) i noticed that the frame bends slightly inwards at the back side. I made a small example of what i mean on a photo. The problem is. If you can press those parts of the frame inwards, what happens with the waterproof seal between that part of the frame and the plastic bezel on top of this? Is this the case with every Xperia Z1C or is this a rare problem?

I suspect this also is the reason why you can hear a sound while pressing the screen slightly.

 

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Bigmille

Senior Member

May 23, 2008

593

131

London

Samsung Galaxy Z Flip3

• Feb 13, 2014

• #2

Rinneh said:

Recently i received my Xperia Z1C White. After some careful checking (that happens when you are a techy) i noticed that the frame bends slightly inwards at the back side. I made a small example of what i mean on a photo. The problem is. If you can press those parts of the frame inwards, what happens with the waterproof seal between that part of the frame and the plastic bezel on top of this? Is this the case with every Xperia Z1C or is this a rare problem?

I suspect this also is the reason why you can hear a sound while pressing the screen slightly.

Click to expand...

Click to collapse

Same on my phone, but only the charging port side, and my phone squeaks too.

 

SirRobin78

Senior Member

Nov 15, 2010

556

59

Sony Xperia Tablet Z

Sony Xperia Z4 Tablet

• Feb 13, 2014

• #3

Me too - i can also press the frame inward. Oh my god, i´m a bit confused now...lets hope everything is ok and water is no problem for that...

*EDIT* But i have to say that this also is an issue to find on my Z1 !

 

Last edited: Feb 13, 2014

2

2fuss50

Member

Jul 13, 2011

16

8

• Feb 13, 2014

• #4

Had a bit of convex shape on the back, barely noticeable. Hairdryer and pressing did the trick.
And no, don't be too harsh to the phone.
Glue seems to be unequally applicated.
Made in China after all.

 

I

ikm19

Senior Member

Aug 13, 2005

165

29

Google Pixel 6 Pro

Samsung Galaxy Z Flip 4

• Feb 14, 2014

• #5

I don't know why, but it doesn't seems any problem with my white phone.

 

R

Rinneh

Member

Feb 13, 2014

8

0

• Feb 14, 2014

• #6

I wonder hwo wide spread or problematic this is. On a normal phone this wouldnt be a problem at all. But on a waterproof phone every error can be a problem.

 

H

Hejnfelt

Member

Apr 1, 2013

21

2

• Feb 15, 2014

• #7

Mine seems to have the same microscopic gap on the back around the docking port.

I dunked it in a bowl of water and let it sit for 5 minutes. Took it out, dried it off - no problems.

 

D

Darkimmortal

Senior Member

Sep 21, 2010

257

198

• Feb 15, 2014

• #8

The back of mine flexes when pressed hard in the center, but there are no gaps at the edges (even when pressed)

 

S

slvrarrow

Senior Member

Jul 1, 2008

394

47

• Feb 17, 2014

• #9

Is this something they'd accept a warranty replacement for? Where do you go about requesting such?

 

R

Rinneh

Member

Feb 13, 2014

8

0

• Feb 18, 2014

• #10

slvrarrow said:

Is this something they'd accept a warranty replacement for? Where do you go about requesting such?

Click to expand...

Click to collapse

I think no warranty on this, they will probably consider it normal.

The problem with high precision designed devices like this and iphones is, that if something is a bit off you notice it easier.

I do regret it a bit that i didnt exchange it within the 7 days that it is possible to exchange a product after buying it in holland. But if it is widespread, then the case of a phone without the flexing frame/misaligned frame would be very small.

 

H

Hejnfelt

Member

Apr 1, 2013

21

2

• Feb 18, 2014

• #11

For anyone worried about the waterproof nature of their device, the only thing I can say is - test it. If the product works as intended you're golden. If not, you're covered by warranty.

I'm avid photographer and diver and with all new waterproof equipment, the first thing I do is test their waterproofing by either dunking them in the tub or the sink full of water.

You've bought a device with a capability which you should be able to trust. No need to find out 1 year later when you drop it in the toilet that your device is faulty.

 

M

mhaha

Senior Member

Feb 13, 2014

334

218

• Feb 19, 2014

• #12

Hejnfelt said:

Mine seems to have the same microscopic gap on the back around the docking port.

Click to expand...

Click to collapse

Same here, only a small gap around docking port that can be ever so slightly pressed in under higher-than-normal pressure, never noticed it in every day handling.

 

WasherUK

Senior Member

Mar 18, 2012

197

30

Manchester

• Feb 19, 2014

• #13

Mine keeps pulling hairs out of my beard!

Sent from my Nexus 7 using Tapatalk

 

MasK

Senior Member

May 15, 2005

1,268

133

Singapore

www.imraneo.com

• Feb 20, 2014

• #14

I believe there's a sensor-like surface when you open up one of the flaps (the micro-USB one I think). It's a small white square and it turns red when in contact with water.
This is how the service centres know that you are complying to proper usage. So do be careful not to get the internals wet

 

WasherUK

Senior Member

Mar 18, 2012

197

30

Manchester

• Feb 20, 2014

• #15

That would make sense

Sent from my D5503 using Tapatalk

 

R

Rinneh

Member

Feb 13, 2014

8

0

• Feb 22, 2014

• #16

I have exchanged mine, still a little flex around the charging port but the back is definitely more flush. No small gap and less cracking noise when pressing the back as well. Very content with the built quality of this phone now.