AT&T hotspot - "Wi-Fi Hotspot Access Failed"?

V@no

Senior Member

Sep 24, 2007

1,473

197

• Mar 3, 2012

• #1

Ever since AT&T revealed that all unlimited users are now capped to 3gb/month (5gb for LTE), aka no more 5% crap, I can't get my Nitro automatically connect to any ATT hotspots around the town. I get message in notification bar saying

Unable to confirm eligibility, please call Customer CARE at 800-331-0500.

Click to expand...

Click to collapse

Before that, every time there is a hotspot available the phone automatically connects and nothing required from the user's side. Now I have to manually open browser and agree with their terms of service.

Anyone experiencing this?

 

K

KindaWack

Member

Jan 11, 2011

49

3

Charlotte,NC

• Mar 3, 2012

• #2

I will test mine out to see if I get the same issue, and report back my findings.

 

G

gmkelly001

Senior Member

Dec 28, 2006

88

30

• Mar 3, 2012

• #3

I've had that happen a few times recently too. The app would seem to keep trying and would eventually connect successfully.

 

F

fastoy

Senior Member

Jan 1, 2009

73

3

Southaven

benmoore.info

• Mar 6, 2012

• #4

V@no said:

Ever since AT&T revealed that all unlimited users are now capped to 3gb/month (5gb for LTE), aka no more 5% crap, I can't get my Nitro automatically connect to any ATT hotspots around the town. I get message in notification bar saying
Before that, every time there is a hotspot available the phone automatically connects and nothing required from the user's side. Now I have to manually open browser and agree with their terms of service.

Anyone experiencing this?

Click to expand...

Click to collapse

I'm having the same problem. I've been bounced back and forth between AT&T Mobility and AT&T Wi-Fi so many times. Like you I can always get in by going to the login screen and logging in with my DSL credentials. I also have a grandfathered "unlimited" data plan.

I recall this happening previously (like when I go through a McDonald's drive-thru) but I've only chased after it since March 1. It's happened in 2 different hotspots, one in Boston and one in Memphis.

I'm on a Samsung Captivate with OEM Gingerbread.

 

Last edited: Mar 6, 2012

V@no

Senior Member

Sep 24, 2007

1,473

197

• Mar 6, 2012

• #5

Here is my conspiracy theory:
AT&T trying make us, unlimited plan users, use all the capped data as quicker as possible to slow it done sooner, make us more pissed off and switch to limited plans.
Make sense?

 

dnorthington

Senior Member

Mar 23, 2011

880

171

Atlanta, GA

• Mar 9, 2012

• #6

Try restoring the hotspot app in Titanium Backup again and then reboot.

Sent from my LG-P930 using XDA

 

sdotagain

Senior Member

Oct 3, 2010

104

14

Samsung Galaxy S21

• Mar 9, 2012

• #7

yep, I'm having the same issue

 

F

fastoy

Senior Member

Jan 1, 2009

73

3

Southaven

benmoore.info

• Mar 9, 2012

• #8

dnorthington said:

Try restoring the hotspot app in Titanium Backup again and then reboot.

Sent from my LG-P930 using XDA

Click to expand...

Click to collapse

Can't use Titanium. I'm not rooted.

I tried clearing the application data. I'll post back whether that helps or not.

 

Last edited: Mar 9, 2012

K

KindaWack

Member

Jan 11, 2011

49

3

Charlotte,NC

• Mar 10, 2012

• #9

Running latest Kernelpanic rom I don't experience this problem.

 

F

fastoy

Senior Member

Jan 1, 2009

73

3

Southaven

benmoore.info

• Mar 24, 2012

• #10

I finally got my WISPr connect to work. In "Wi-Fi settings" I had "Network notification" unchecked. I checked this and then went to an AT&T Wi-Fi hotspot.

It connected!

Not wanting to leave "Network notification" checked and get all those nagging notifications I unchecked it and visited another AT&T Wi-Fi hotspot.

It connected!

See if this helps you.

 

V@no

Senior Member

Sep 24, 2007

1,473

197

• Mar 24, 2012

• #11

It is actually nothing to do with our phones, it's ATT ****ing with us.
I've checked it with 3 different phones, all had the same problem.

Now, all three one day connecting fine another - no go.

 

stemalo

Senior Member

Feb 29, 2012

61

8

• Mar 26, 2012

• #12

Come to Canada it works...wait forget it we don't have ICS. ;-)

sent from LG OPTIMUS LTE using Tapatalk

 

A

AllstarE4

Senior Member

Jan 8, 2012

640

59

• Mar 26, 2012

• #13

V@no said:

Here is my conspiracy theory:
AT&T trying make us, unlimited plan users, use all the capped data as quicker as possible to slow it done sooner, make us more pissed off and switch to limited plans.
Make sense?

Click to expand...

Click to collapse

I fully believe this is exactly what they are doing. It pisses me off, but instead of switching plans I'll switch APNs. HAHA I win!