Huawei acknowledged a problem
It's my first time posting here, as it's the first major problem I've had with my P20 Pro over the past year. I started experiencing GPS problems after the last software update. Like others reported, they'd go away after reboot but not for long. I tried a factory reset, which doesn't seem to have helped either.
I contacted Huawei support in Canada via their website. I got a response today which first suggested I try wiping the cache partition (restart my phone, hold down the volume-up button, then you get to an EMUI maintenance screen with this option - this also didn't help any more than restarting). But it also acknowledged that there is a known issue that they are working on fixing in the next update. I quote:
" In case the issue persists, we would like to inform you that this is related to the new software update, however, Huawei is currently working to solve it. This issue will be optimized in the new version, this one is expected to be released in March. You will automatically receive this update that will solve this issue your phone is facing."
I thought you all might like to know this. I'm keeping my fingers crossed!
