[Q] Recommended website to unlock Lumia 900 (AT&T) UPDATED

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pistol44

Senior Member
Sep 1, 2008
386
11
Toronto
If this issue is to do with exclusivity of the 900, can someone tell me how it was released on Rogers very shortly after AT&T and how less than a month after AT&T releasing it, its coming to the UK on the 27th?!?!

Sent from my Lumia 800 using XDA Windows Phone 7 App

I don't believe exclusivity is the issue now. I believe there may actually a legit delay in the codes getting out. My bet is any day now codes will go gold. Assuming they aren't already (with www.mobilexpresscanada.com).
 

alodar1

Senior Member
Aug 6, 2007
1,347
90
Auburn, WA
Microsoft Surface Duo
I don't believe exclusivity is the issue now. I believe there may actually a legit delay in the codes getting out. My bet is any day now codes will go gold. Assuming they aren't already (with www.mobilexpresscanada.com).

Actually I bet exclusivity is the only thing holding it up. Something is blocked and blocked hard. Unless I'm wrong, there hasn't even been 1 case of a proven unlock anywhere. But, I do agree....next week should be when the flood gates open...
 

antigenx

Member
Oct 23, 2010
21
0
If this issue is to do with exclusivity of the 900, can someone tell me how it was released on Rogers very shortly after AT&T and how less than a month after AT&T releasing it, its coming to the UK on the 27th?!?!

Separate exclusivity contracts with one carrier in each country?

---------- Post added at 07:31 AM ---------- Previous post was at 07:30 AM ----------

My unblock request with AT&T was denied.

After a review of your account, we have determined that your device is not eligible to be unlocked from the AT&T network because you have not met one or more of the following requirements:
  • Completed a minimum of ninety (90) days of active service with AT&T Mobility.
  • The account is in good standing and payments are current at the time of the request.
  • The device does not have a long-term exclusive sales arrangement or any period of exclusivity associated with the device has expired.
  • No more than five unlock codes per year are permitted.
  • Prepaid/GoPhone customers:
    [*]Completed a minimum of 6 months of service.
    [*]If less than 6 months of service, provided a copy of the sales receipt or other proof of purchase of the device.​

AT&T reserves the right to preserve exclusivity sales agreements on designated devices by requiring that these devices remain locked to the AT&T Mobility network.

For additional information refer to ATT.com/Support/Answer Center or Customer Care at 1-800-331-0500 or 001-916-843-4685 if outside of the U.S.
 
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charlyee

Senior Member
Mar 21, 2006
165
3
The "exclusivity" reason is nothing new from AT&T. I went through the same thing with them for the X10, the Atrix, and the Vivid. They will ultimately give the code after 6-10 months depending on the phone.

The Lumia is somewhat unique since it has TM WCDMA frequency as well and a better reason for AT&T to protect the exclusivity.
 

alodar1

Senior Member
Aug 6, 2007
1,347
90
Auburn, WA
Microsoft Surface Duo
Separate exclusivity contracts with one carrier in each country?

---------- Post added at 07:31 AM ---------- Previous post was at 07:30 AM ----------

My unblock request with AT&T was denied.

Also remember, the first anticipated release date was what...March 19th. Assume the exclusive window was open at that time. My guess the exclusive part ends near the end of April. That does NOT mean you will see T-Mobile devices then. But there are very strong rumors about 'other' US carriers in the late May/June timeframe. This should give you a hint about the exclusive window timing.

Of all the dates floating around, dates for next week appear the most. However, as you copied and pasted, do NOT expect AT&T to all of a sudden start issuing unlock codes. Most likely you will see external parties, like unlocker.com, etc, to start generating codes, at a higher $$ for a while.

This is not really unusual, as you pointed out. Because more people want the phone, does not mean AT&T is being any more or less weird than it usually is.
 

joshlusignan

Senior Member
Oct 13, 2008
483
12
Edmonton
Well I'm seeing that http://www.mobilexpresscanada.com/ has removed the Lumia 900 from their list. Another one bites the dust and my new phone continues to collect dust in my closet :(.

I'm wondering if you had the phone and moved into a zone where AT&T had no coverage if they would obligated by law to provide you with an unlock code to use on another carrier in that zone.
 
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joshlusignan

Senior Member
Oct 13, 2008
483
12
Edmonton
Well I did see it there a few hours ago...I was deciding if I wanted to bother trying a 3rd time to unlock this beast. I guess I waited too long, probably would have got a refund anyhow.
 

geological1

Senior Member
May 12, 2008
107
1
Well I'm seeing that http://www.mobilexpresscanada.com/ has removed the Lumia 900 from their list. Another one bites the dust and my new phone continues to collect dust in my closet :(.

I'm wondering if you had the phone and moved into a zone where AT&T had no coverage if they would obligated by law to provide you with an unlock code to use on another carrier in that zone.

Wierd as I have an order in with them for a few days now and they haven't contacted me for a refund.

I will have to email him as he is very quick with responses.
 

mi123645

Member
Jan 22, 2011
10
0
Cellphoneunlock refunded my 69.99. Unlocking this phone seems pretty bleak.

Sent from my Radar 4G using XDA Windows Phone 7 App
 

cruiser78

Member
Dec 17, 2007
31
0
Seems to me that all the unlocking unsuccessfulness is taking place in this thread. Anywhere else I've looked online, I've only seen success. I emailed several website and eBay sellers and they all replied with successful unlocks. I plan on trying one of these unlocking sites this week or next. I will update this thread with my experiences once I've done it. I will use one of 3 sites that I have seen reported successes from on other forums.

remotecellphoneunock.net - $8.79.
cellunlocker.net - $16.99
unlock.canadagsm.ca - $19

I got my new Lumia 900 (Rogers) yesterday and purchased a code from remotecellunlock.com and received my code within 5 hours. The code worked and unlocked my phone! I just had to input the correct Bell APN info and everything is working! :)
 

geological1

Senior Member
May 12, 2008
107
1
I got my new Lumia 900 (Rogers) yesterday and purchased a code from remotecellunlock.com and received my code within 5 hours. The code worked and unlocked my phone! I just had to input the correct Bell APN info and everything is working! :)

Well good for you... all of us that bought ATT are suck. :cool:

---------- Post added at 08:31 PM ---------- Previous post was at 08:15 PM ----------

From mobilexpress

"Yes, we want to make sure the unlock codes do come back first."
 

npoe

Senior Member
Jan 16, 2009
61
0
I think that I'll sell the phone :(

Sent from my Lumia 800 using XDA Windows Phone 7 App
 

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  • 4
    Here is what i did.

    when i called them i told that i have received this phone as gift from MS (this was true) and i have a signed contract with MS and i am suppose to develop software for Nokia Lumia ( now this was complete bull**** ) therefor i need to unlock the phone so i can test the software on different networks (another bull****). The lady on the phone said that they can not provide the unlock code then i told that they will have to send me mail so i can tell MS guys that ATT has refused to unlock the phone(another bull****). She put me on hold for like 20 mins or so and after that asked for my MS partner ( developer account) account details which i provided. again she put me on hold for some time and then i was told they have raised a spacial case request to unlock the phone and i should receive the code in 5-7 days. I got the code after 7 days which did not work and replied to the same mail saying it did not work they asked me to wait for 5-6 more days and i got the code yesterday.

    Below is the mail i received

    ------------------------------------------------------------------------------------------------
    From: KAYLOR, ****
    Sent: 5/21/2012 19:56
    To: chanakya sankritayayana
    Subject: RE: Device Unlock Request

    I was just getting ready to email you - I just received the information 10 minutes ago.

    Please read the below carefully before attempting to unlock the device. Please let me know if this works or if you have any issues. I am sorry this took so long.






    BEFORE ATTEMPTING TO USE THE UNLOCK CODE BELOW PLEASE VERIFY THE FIRST 15 DIGITS OF YOUR IMEI BY TYPING *#06# ON YOUR PHONE’S KEYPAD. THE UNLOCK CODE IS SPECIFIC TO THE IMEI. IF YOUR IMEI DOES NOT MATCH THE IMEI BELOW PLEASE CONTACT CUSTOMER SERVICE, DO NOT USE THIS CODE AS IT COULD PERMANENTLY LOCK YOUR HANDSET.

    EMAIL: *******@west.com<mailto:********@west.com>
    CASE: No Case
    MOBILE: Partner
    MANUFACTURER: Nokia
    MODEL: 900 Lumia
    IMEI: 3************4
    UNLOCK CODE: 9******8
    --------------------------------------------------------------------------------------------
    3
    UPDATE OCT 9, 2012
    It seems AT&T is now unlocking these devices for anyone who's stuck it out and held onto their L900's. Please see here for more details:
    http://www.wpcentral.com/att-lumia-900-uses-now-able-unlock-their-phones-kind

    NOTE:
    Rogers carries the Lumia 900 in cyan and black (as of 7/4/12). These phones can also be unlocked no problem.
    Good luck everyone!


    1) Unlock All Cellular - $64.99 (24-72 hrs)
    http://www.unlockallcellular.com/nokia-lumia-900-unlock-code-p-197915.html

    2) World GSM Codes - $59.99 (2-3days)
    http://www.worldgsmcodes.com/nokia/Nokia-Lumia-900-network-unlock-code/

    3) Cellphone Unlocker - $24.99 (up to 72 hrs)
    http://www.cellphoneunlocker.com/unlock/at-t-usa/nokia/lumia-900

    4) Mobile Xpress Canada - $30CAD (3-5 days)
    http://www.mobilexpresscanada.com/index.php?main_page=product_info&products_id=275

    5) Cut Your Sim - $79.99 (2-7 days)
    http://cutyoursim.com/index.php/at-t-nokia-unlock-service.html

    6) Cell Unlocker - $28.99
    http://www.cellunlocker.net/nokia-unlock.php

    7) Unlock That Phone - $39.99 (2-5 days)
    http://unlockthatphone.com/

    8) GSMFast.net - $50 (7-12 days)
    http://www.gsmfast.net/order.php
    2
    FYI people, AT&T HAS the codes but either lower level reps don't have required access level to see them or they are not allowed to do so because they are always reviewed by their superiors. But AT&T does have the codes.

    It is impossible that Nokia manufactured these phones without providing unlock codes for them as these unlock codes are paired with the phone as it is finished being manufactured. AT&T has the codes, but you will only get it if you try hard enough. But making up different stories every time you call will definitely put you into a black list.

    There is no such thing as free cheese. As for me, I am planning to call AT&T as soon as I exchange my Lumia for another.
    2
    Dang, I blocked sitizenx's posts but now I have to read them in other peoples quotes :(

    The guy is a legend in his own mind and he isnt worth the trouble.

    I think he is one of those people who believes that he will get the last word in, repeat it often enough that everyone else will capitulate to his superior intelect.

    I have chosen not to play his game anymore and I suggest those of you up in arms over his posts do the same.
    2
    And to just add to the thoughts expressed here, in the US there is another notion the judicial system subscribes to. "Buyer Beware"

    What?! What law school did you go to? If you have a contract it doesn't matter whether you are a buyer or seller. The contract must be honored. Get a refund on that mail order law degree.

    If someone told you that you can and will get it unlocked right away for your purposes then you need to deal with THAT person and HIS manager.

    What?! Where do people get this stuff? If a sales representative of at&t makes a contract with you at&t is responsible. When I've had issues who do you think gets my certified letter some BS manager? No man, that thing gets mailed directly to the CEO and it is the corporate office that mails me my check.

    I don't have these kinds of problems because I de...

    I have these problems from time to time and you know what? I turn them into big business' problems. I have a 100% success rate on refunds. Actually it's higher than that to be honest because they often give me back a lot more than I asked for originally.

    Maybe you should share some names and numbers, contribute to this thread and drop the holier than thou attitude.

    You will never make any headway dealing with trolls. Do you really want to know how to solve your problem and get a FREE phone? I'll tell you because unlike trolls I actually have knowledge and want to help.

    Here is the procedure. I hope you bought this phone with a credit card like Mastercard or Visa. If you did it's simple. File a dispute with your credit card. Check your credit card's website it should have the information on there.

    Before you file the dispute you need to make a paper trail. First look up who the CEO is and what the corporate address is. This should be in the 10-K filed with the SEC. It can be found in the SEC EDGAR database. Next write a very succinct objective letter stating the FACTS and what you would like (ie total refund or unlock code). Include a copy of your receipt and some supporting evidence that you live in Canada. Maybe a stamped passport page. I don't know if they do that for you guys or not. Maybe a copy of an id card with a Canada address if you feel comfortable sending that. Keep a copy of everything you send with the letter and the letter itself. Send the letter with some kind of delivery confirmation or via certified mail. In your letter ask for a response within 15 CALENDAR days so they don't BS you and tell you it was Arbor Day so they couldn't get back to you.

    Now that letter may very well get you what you want. If it does not send a copy of it and all the documents you sent at&t to your credit card along with a polite OBJECTIVE dispute letter. Tell them you paid nearly $500 dollars for a phone they were giving away for free because you were told by paying that amount of money you could get it unlocked with no contract. Where ever possible include names dates and addresses. Send this letter to your credit card with some kind of delivery confirmation. You must first make a good faith effort to try and resolve the issue with the company. Unlike what some trolls were suggesting do NOT call. You've tried that already. Besides at the end of the phone call you have NO proof the phone call actually happened. Anyone that tells you to call at this stage is an idiot. You need to send certified letters or at a minimum letters with delivery confirmation so you can establish a paper trail. Email is acceptable as well. By which I mean you may include your email address in the certified letter to the CEO. Do NOT send an email to so BS person in customer service at this stage. You want to escalate this to the top.

    Assuming you follow all my instructions to the letter and you write a professional polite OBJECTIVE letter you should get what you want. If they do not give you a 100% refund or unlock code your credit card will issue you a 100% refund. You won't even have to send the phone back to at&t. This has happened with me with other products and services. You will get a free Lumia 900. Then you just have to wait around for someone to come up with a reliable way to unlock it.

    I am not making any of this up. The problem with America is the public is totally passive... unless it comes to bombing innocent unarmed women and children half way around the world. Then it's all flag pins and rah, rah. When a corporation decides to screw them it's "corporations are people" and they deserve our sympathy.

    "Buyer beware." Yeah, F that. How about corporation beware. Don't get mad, get even. Seriously research your Canadian credit card contract and make sure it works the same as mine does in the US. If it does you will get everything you want without even having to go to court. If all else fails THEN go to small claims court. Frankly I wouldn't even mention the whole lawsuit angle in your initial letter. Let them turn you down and then dispute the charge. You will get a free phone.

    Now you may say this seems like a bit of hassle. Really? You get a $500 phone for free at the end of it best case scenario. How long does it take you to earn $500? How many hours worth of work would you do for $500? You think internet trolls make $500 in a day? Doubt it. Ignore them.