[Q] Any Z2 owners with overheating issue just taking pictures?

W

Waitzar

Senior Member

Feb 3, 2008

63

5

Seattle, WA

• May 18, 2014

• #1

I just picked up Sony Xperia Z2 (D6503) a week ago and I love everything about this phone. However, I am getting overheating issue with my phone. Just today, I was at my niece's birthday party and I took 12 pictures in may be 5 minutes and I get a message about Camera app needing to shutdown to cool down.The area above Sony logo and around NFC logo got really warm. I am aware that shooting 4k video can cause overheating but just shooting regular pictures causing overheat is concerning to me. I have owned Z1 before and it didn't have this problem. I was wondering if anyone else is having this overheat issue with just taking pictures? I shot pictures in Default setting iA mode and pictures saved to Internal Storage. I didn't change any settings.

 

Last edited: May 18, 2014

KrisPerry

Senior Member

Oct 23, 2010

532

63

• May 18, 2014

• #2

Yes I also have this issue and three store have refused to replace it, claiming it is a feature

Sent from my HTC One X using Tapatalk

 

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Reactions: moose2484

rinxas

Senior Member

Aug 5, 2010

363

44

Lisbon

• May 18, 2014

• #3

Yes I have it too. I'm enquiring the store I've bought it from to get a replacement.

 

SwiftSmoke

Senior Member

Apr 30, 2011

509

171

Sony Xperia 1 II

• May 18, 2014

• #4

I was taking a few pictures this afternoon , the phone did get warm but didn't show up any overheating messages.

 

raducanmihai

Senior Member

Aug 24, 2011

179

38

Brașov

• May 19, 2014

• #5

No overheating taking pictures or shooting 1080p in my case.

 

KrisPerry

Senior Member

Oct 23, 2010

532

63

• May 19, 2014

• #6

I have done more investigation into this. The closing of the camera app doesn’t seem related to CPU temp, it appears to be dependant on Battery temp. I have been able to record 4k video with the CPU at 70, but as soon as the battery temperature gets to 42, the camera force closes.

This is also why the camera will overheat and close for other use. If the battery is already hot, eg after charging or gaming, the camera is more likely to push the battery temp to 42, triggering the force close.

 

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Reactions: TRex2142, Waitzar and Vangelis13

KrisPerry

Senior Member

Oct 23, 2010

532

63

• May 20, 2014

• #7

http://youtu.be/fhERk1nyv78

Sent from my HTC One X using Tapatalk

 

W

Waitzar

Senior Member

Feb 3, 2008

63

5

Seattle, WA

• May 24, 2014

• #8

Hmmm...I wasn't playing any games before I took the pictures. Phone was in my pants pocket before I took it out to take pictures. I do notice taking pictures will cause my phone to get warm. I wonder if this "problem" can be fixed with firmware update.

 

N

nrgon

Member

Nov 29, 2008

5

1

Satu Mare

• May 24, 2014

• #9

Well, i also got this problem but with SocialLife app video streaming on Facebook. After 8 minutes of video the phone crashed. Strangely, if you play games that make the phone as hot as an oven nothing happens, turn on the camera and boom, force close / sometimes reboot.

 

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Reactions: KrisPerry

KrisPerry

Senior Member

Oct 23, 2010

532

63

• May 24, 2014

• #10

nrgon said:

Well, i also got this problem but with SocialLife app video streaming on Facebook. After 8 minutes of video the phone crashed. Strangely, if you play games that make the phone as hot as an oven nothing happens, turn on the camera and boom, force close / sometimes reboot.

Click to expand...

Click to collapse

Yes Ive noticed this too