Help charging issue!!?

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mumbai52

Senior Member
Mar 25, 2013
157
31
I have a T-Mobile note 3 and I just bought it 2 days ago and I've noticed that the phone stops charging when I move it even slightly, and the only way to make it start charging again is to bend the cable so it is straight, again from the end, also it(the cable) seems loose and look's As if it hasn't gone in fully into the charging port, because It wiggles a lot. Please help!!?

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j0a0a7

Senior Member
Aug 17, 2009
105
14
Dallas TX
Sounds like a hardware issue. I would take it back to the store and get it replaced.

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mumbai52

Senior Member
Mar 25, 2013
157
31
Could it be an issue with the cable, because I charged it using a USB 2.0 charger and it worked perfectly?


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mumbai52

Senior Member
Mar 25, 2013
157
31
Plus plus I'm overseas right now not in the USA

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mumbai52

Senior Member
Mar 25, 2013
157
31
OK thanks guys, it turns out the clip on The plug was broken, which is why it wasnt firm when I plugged it in, but I just bought a new one and that solved the problem.:)

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