[Q] Error when installing kitkat update

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Paulitics

Member
Feb 9, 2013
25
6
Howard Lake
This is a repost from the 4.4 discussion thread, I decided it would be more appropriate to ask here.

I still can't update. I've tried 4 times now (each time I have to re-download the update, it's super annoying). Each time I've tried, it fails at 27% and it just says error. After the reboot, it will say can't install update, please update using a computer (kies) or go to the nearest samsung center.

I really don't want to have to factory reset. I've tried clearing cache and making it as factory settings as possible, but still nothing. I'm completely stock, not rooted with official device status... What the hell samsung? Also, I downloaded the latest kies and it says my firmware is up to date, so that's not gonna work.

Any advice? Thanks!

Sent from my SM-N900P using xda app-developers app
 

rpenrod23

Senior Member
Jan 6, 2009
847
425
Midwest
This is a repost from the 4.4 discussion thread, I decided it would be more appropriate to ask here.

I still can't update. I've tried 4 times now (each time I have to re-download the update, it's super annoying). Each time I've tried, it fails at 27% and it just says error. After the reboot, it will say can't install update, please update using a computer (kies) or go to the nearest samsung center.

I really don't want to have to factory reset. I've tried clearing cache and making it as factory settings as possible, but still nothing. I'm completely stock, not rooted with official device status... What the hell samsung? Also, I downloaded the latest kies and it says my firmware is up to date, so that's not gonna work.

Any advice? Thanks!

Sent from my SM-N900P using xda app-developers app

Assuming you are attempting to d/l the update via WiFi, correct?

Something else to try is clearing data for (I believe) Google Framework and re-attempting the update. This worked on my son's S3.
 
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Paulitics

Member
Feb 9, 2013
25
6
Howard Lake
Assuming you are attempting to d/l the update via WiFi, correct?

Something else to try is clearing data for (I believe) Google Framework and re-attempting the update. This worked on my son's S3.

Yep, I'm downloading over wifi, but I can try clearing data for Google play services. Thanks! I'll let you know if it works.

Sent from my SM-N900P using xda app-developers app
 

JSnively

Senior Member
Mar 14, 2008
436
115
Yep, I'm downloading over wifi, but I can try clearing data for Google play services. Thanks! I'll let you know if it works.

Sent from my SM-N900P using xda app-developers app

Paulitics,

Did you ever root your phone? I only rooted my to do the hot spot hack then unrooted mine is also failing at 27%.
 
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insane209

Senior Member
Nov 20, 2012
559
430
Modesto, ca
This is a repost from the 4.4 discussion thread, I decided it would be more appropriate to ask here.

I still can't update. I've tried 4 times now (each time I have to re-download the update, it's super annoying). Each time I've tried, it fails at 27% and it just says error. After the reboot, it will say can't install update, please update using a computer (kies) or go to the nearest samsung center.

I really don't want to have to factory reset. I've tried clearing cache and making it as factory settings as possible, but still nothing. I'm completely stock, not rooted with official device status... What the hell samsung? Also, I downloaded the latest kies and it says my firmware is up to date, so that's not gonna work.

Any advice? Thanks!

Sent from my SM-N900P using xda app-developers app

This thread might help:

http://xdaforums.com/showthread.php?t=2653624




Paulitics,

Did you ever root your phone? I only rooted my to do the hot spot hack then unrooted mine is also failing at 27%.



Sent from Sprint Galaxy Note 3 using Tapatalk
 
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Paulitics

Member
Feb 9, 2013
25
6
Howard Lake
Paulitics,

Did you ever root your phone? I only rooted my to do the hot spot hack then unrooted mine is also failing at 27%.

Actually, I did at one point I was rooted, but I unrooted and factory reset. My device says official, but it's probably not good enough for an ota update to pass. I plan on flashing mj4 later using Odin and factory resetting to get completely stock.

Sent from my SM-N900P using xda app-developers app
 
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hareofthedog

Member
Dec 24, 2010
45
9
That would be wise. Simply unrooting by itself doesn't take you to bone stock IF the reason you rooted in the first place was to, say, debloat or otherwise hack some functionality onto this bad boy.

Sent from my SM-N900P using Tapatalk
 
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    This is a repost from the 4.4 discussion thread, I decided it would be more appropriate to ask here.

    I still can't update. I've tried 4 times now (each time I have to re-download the update, it's super annoying). Each time I've tried, it fails at 27% and it just says error. After the reboot, it will say can't install update, please update using a computer (kies) or go to the nearest samsung center.

    I really don't want to have to factory reset. I've tried clearing cache and making it as factory settings as possible, but still nothing. I'm completely stock, not rooted with official device status... What the hell samsung? Also, I downloaded the latest kies and it says my firmware is up to date, so that's not gonna work.

    Any advice? Thanks!

    Sent from my SM-N900P using xda app-developers app

    Assuming you are attempting to d/l the update via WiFi, correct?

    Something else to try is clearing data for (I believe) Google Framework and re-attempting the update. This worked on my son's S3.
    1
    Yep, I'm downloading over wifi, but I can try clearing data for Google play services. Thanks! I'll let you know if it works.

    Sent from my SM-N900P using xda app-developers app

    Paulitics,

    Did you ever root your phone? I only rooted my to do the hot spot hack then unrooted mine is also failing at 27%.
    1
    This is a repost from the 4.4 discussion thread, I decided it would be more appropriate to ask here.

    I still can't update. I've tried 4 times now (each time I have to re-download the update, it's super annoying). Each time I've tried, it fails at 27% and it just says error. After the reboot, it will say can't install update, please update using a computer (kies) or go to the nearest samsung center.

    I really don't want to have to factory reset. I've tried clearing cache and making it as factory settings as possible, but still nothing. I'm completely stock, not rooted with official device status... What the hell samsung? Also, I downloaded the latest kies and it says my firmware is up to date, so that's not gonna work.

    Any advice? Thanks!

    Sent from my SM-N900P using xda app-developers app

    This thread might help:

    http://xdaforums.com/showthread.php?t=2653624




    Paulitics,

    Did you ever root your phone? I only rooted my to do the hot spot hack then unrooted mine is also failing at 27%.



    Sent from Sprint Galaxy Note 3 using Tapatalk
    1
    Paulitics,

    Did you ever root your phone? I only rooted my to do the hot spot hack then unrooted mine is also failing at 27%.

    Actually, I did at one point I was rooted, but I unrooted and factory reset. My device says official, but it's probably not good enough for an ota update to pass. I plan on flashing mj4 later using Odin and factory resetting to get completely stock.

    Sent from my SM-N900P using xda app-developers app