asurion and replacement question!!!

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Jhall8

Senior Member
Sep 4, 2012
460
123
Asurion insurance is on the specific phone, identified by the IMEI number. I don't see how it would help to swap the SIM, since the insurance is not on the phone number.

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Bfitz26

Senior Member
Jun 3, 2011
2,119
344
layton
It would be on my line I have insurance on my line not my wife's she broke her phone so if I swap Sims it would show my line meaning the line with insurance,tied to the account

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Jhall8

Senior Member
Sep 4, 2012
460
123
I found a page with Asurion info. about the equipment covered. It appears that if you swap a phone to a line, there has to be a record of airtime logged for that phone right before the phone was damaged, in order for that phone to be covered. It also states that the coverage is tied to the phone's IMEI.

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Bfitz26

Senior Member
Jun 3, 2011
2,119
344
layton
well just filed i have made a few calls to the imie so we will see how things go 24 hour verification process if all fails then i guess i have to have someone fix the screen crossing fingers.
 

Jhall8

Senior Member
Sep 4, 2012
460
123
I wish you the best on this. Not a fun situation to be in.

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Bfitz26

Senior Member
Jun 3, 2011
2,119
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seriously i stole my wifes case cause i needed a case i work in a warehouse then yesterday it slipped out of her purse hit the ground spiderweb effect and then blamed me i feel so bad either way 100 but or 160 not much of a difference lol feel like a **** for stealing her case now to look for 2 very protective cases at a reasonable price.
 

abhinav.tella

Senior Member
Jan 8, 2011
1,803
330
Minneapolis
seriously i stole my wifes case cause i needed a case i work in a warehouse then yesterday it slipped out of her purse hit the ground spiderweb effect and then blamed me i feel so bad either way 100 but or 160 not much of a difference lol feel like a **** for stealing her case now to look for 2 very protective cases at a reasonable price.

New ones are about $280-320 on Ebay with Valid ESN, thats how I replaced mine after similar drop as your wife. I had my original repaired but it had colored lines and ghosting occasionally due to repair shop doing something wrong (They replaced screen 4 times due to various problems and too much pressure under display) when it seperated a little it started working properly after a few days of getting a refund. They finally gave up and gave me a refund and I used that to buy one on eBay and now I have 2 working phones lol.
 
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Bfitz26

Senior Member
Jun 3, 2011
2,119
344
layton
nice i am going to go to the whole repair shop first if all else fails ill sell the flacky one on ebay and buy a new one lol i paid 200 for mine i got lucky and came with a wireless charger and a quick view case but this case is **** i am looking at iceptio's and what not but vzw cases are very hard to find stupid verizon and changing it to make it there own!
 

Jhall8

Senior Member
Sep 4, 2012
460
123
Incipio 1 mm. thick case on my Verizon LG G2

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Bfitz26

Senior Member
Jun 3, 2011
2,119
344
layton
I do like that one was also looking at the dual pro case it,looks like the back buttons are a bit more distinguished

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AsurionCares

Senior Member
Sep 6, 2013
52
11
Nashville, TN
www.asurion.com
Insurance Fraud

QUOTE=Bfitz26;51875688]well just filed i have made a few calls to the imie so we will see how things go 24 hour verification process if all fails then i guess i have to have someone fix the screen crossing fingers.[/QUOTE]

This is insurance fraud and is in breach of the terms and conditions of your policy. Any person who knowingly and with intent to injure, defraud or deceive any insurer, files a statement of claim containing any false, incomplete, or misleading information is guilty of insurance fraud, which is a crime. All claim files and documentation are subject to inspection by the various State Departments of Insurance.

Asurion Social Media Team
@AsurionCares
www.phoneclaim.com
 

Bfitz26

Senior Member
Jun 3, 2011
2,119
344
layton
Yes agreed how ever at the time of the accident I had her phone attached to my account technically it is and should be covered under that

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Bfitz26

Senior Member
Jun 3, 2011
2,119
344
layton
If that makes sense was,jot my intent to,commit fraud however if something happened during a phone swap covered under my line using her phone that should be covered thabks for the info I will let assurion know as soon as they call me back

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    I wish you the best on this. Not a fun situation to be in.

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