Touch Screen Unresponsive

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BonkersTheClown

Member

Sep 15, 2017

35

4

Chicago

• Sep 17, 2017

• #1

I don't expect there's much that can be done if the hardware is to blame. This reminds me of my Galaxy S3 -- so it's a problem that everyone else fixed ages ago. When I touch the touchscreen, very very often, it doesn't register that touch at all. Sometimes you get a delayed response. This leads to all kinds of fun where you tap the screen again at the same moment that PH-1 responds to your first touch, so it applies your second tap to whatever is going to come up on the screen a half second later.

Does anyone know if this can be fixed by firmware updates or is this a hardware issue?

 

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mastercut

Senior Member

Dec 5, 2006

127

13

• Sep 18, 2017

• #2

same here! my huawei honor 8 is much faster

 

martinezma99

Senior Member

Nov 8, 2012

887

232

Charleston, SC

• Sep 18, 2017

• #3

Touch Screen unresponsive is a hardware issue. I had the same problem with my HTC U11 until it was replaced. Essential phone does not have this issue assuming screen is working properly.

Sent from my Pixel XL using XDA-Developers Legacy app

 

hx3

Senior Member

Jun 29, 2010

499

212

OnePlus 12R

• Sep 19, 2017

• #4

Touchscreen responsiveness, having to tap more than once for the screen to register a touch and awful light bleed caused me to send it back. But it was from the first batch that were manufactured. No issues on my U11, but I bought it in early August.

 

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flakko86

Senior Member

Feb 24, 2012

74

30

• Sep 19, 2017

• #5

Confirming u installed the most recent OTA (NMI64C)? Because that fixed my touch issues.

 

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Reactions: BonkersTheClown

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BonkersTheClown

Member

Sep 15, 2017

35

4

Chicago

• Sep 19, 2017

• #6

flakko86 said:

Confirming u installed the most recent OTA (NMI64C)? Because that fixed my touch issues.

Click to expand...

Click to collapse

Yep that's what I currently have. I think the phone found that update on its own a few days ago. Touch issues seem to be hit or miss and maybe less frequent since that update. We'll see how it goes from here.

 

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mastercut

Senior Member

Dec 5, 2006

127

13

• Sep 19, 2017

• #7

touch unresposive is due too thermal trottling or like me the launcher stock.
Solved with Evie launcher

 

hx3

Senior Member

Jun 29, 2010

499

212

OnePlus 12R

• Sep 19, 2017

• #8

Using a different launcher and such didn't help me out, unfortunately. Besides the tap issues, scrolling through a web page in any browser or with apps was extremely slow and laggy. My PH-1 was already being returned, so I couldn't test the latest software update they pushed out. But my device also had some horrible light bleed all along the left and right edges.

 

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rajeshr

Senior Member

Dec 8, 2004

519

124

Vancouver, BC

• Sep 19, 2017

• #9

No light bleed here. But d@mn, the responsiveness of this touch screen is worse than any other phone I've had. And the new software update hasn't helped at all!...

 

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ampink7756

Member

Nov 21, 2017

13

1

45

Westville

• Nov 25, 2017

• #10

Same issue!

I too am having touch screen issues. Today, I was on the phone and went to go back to the screen and the screen stays black. I tried everything including pressing the power button and I got no response from the phone whatsoever. The only thing that finally worked was to press the power button and the volume down button and hold them at the same time to shut my phone off after the call already ended. In addition to that issue , I also use Swipe to type and when I do so it often skips over letters and types words that I am not even trying to type . It should be mentioned that I'm a very experienced swipe user and I have not had this problem with my S7 Edge or my Wellington . Also, I should mention that I have the most recent OTA. Also, has anyone else noticed that the camera shutter has a serious delay in it even with the Google camera mod?

 

Last edited: Nov 25, 2017

Shadow Samurai

Senior Member

Nov 24, 2010

568

113

pensacola, FL

OnePlus 7T

iQOO 9

• Nov 28, 2017

• #11

I've noticed my touch screen freaking out sometimes. It has more to do with the screen having too many prints on it. Guess it's a bit too sensitive. I wipe the phone screen off and it's fine. Doesn't happen very often. I have one of the latest batches, pure white.

 

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D4rk_nVidia

Senior Member

Sep 16, 2011

910

158

• Nov 28, 2017

• #12

Already looked into this?
Sensitivity:
1. Tap on the "Settings" icon on the home screen.
2. Tap "Language and Input".
3. Scroll to the very bottom of these settings and tap "Pointer Speed".
4. Increase the slider to make the touch screen more sensitive and easier to tap. Decrease the slider to make your touch screen less sensitive and more difficult to tap.
5. Tap "OK" and then experiment with the results.

Essential Support still working on that and they send me this instructions for now.
I think it makes the user experience better.

 

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Reactions: cptsashimi

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basongwe

Senior Member

Mar 23, 2013

142

13

• Nov 28, 2017

• #13

Shadow Samurai said:

I've noticed my touch screen freaking out sometimes. It has more to do with the screen having too many prints on it. Guess it's a bit too sensitive. I wipe the phone screen off and it's fine. Doesn't happen very often. I have one of the latest batches, pure white.

Click to expand...

Click to collapse

Same.

Hope it will have a fix soon.

 

D

dlenos

New member

Nov 14, 2017

4

0

• Nov 28, 2017

• #14

Early on I got the black screen that required a power hold reboot, since moving to Oreo I've not seen that

 

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DaveHTC200

Senior Member

Oct 2, 2008

1,635

426

• Nov 28, 2017

• #15

basongwe said:

Same.

Hope it will have a fix soon.

Click to expand...

Click to collapse

This I have experienced too

 

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basongwe

Senior Member

Mar 23, 2013

142

13

• Nov 28, 2017

• #16

edit : solved with oreo beta

 

Last edited: Jan 13, 2018

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DaveHTC200

Senior Member

Oct 2, 2008

1,635

426

• Nov 28, 2017

• #17

basongwe said:

When I touch some letters on my keyboard, it's unresponsive. Same with some apps. I don't know why this phone is so frustrating to use even if it's a very good smartphone.

EDIT : I'm on Nougat's lastest version, not on Oreo beta.

Click to expand...

Click to collapse

Had it on both versions to be honest, but hoping it's getting resolved as time goes on!

 

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ddish

Senior Member

Dec 6, 2007

51

12

Los Angeles

• Nov 28, 2017

• #18

Just got mine..same thing but...

My screen was doing fine until i installed "All in one gestures". I was messing around with side gestures and this caused the screen to be non-responsive. I un-installed the app, reinstalled it and set it up differently and now it is fine.
I hope this helps.

 

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cptsashimi

Senior Member

Jan 1, 2013

54

13

• Dec 30, 2017

• #19

D4rk_nVidia said:

Already looked into this?
Sensitivity:
1. Tap on the "Settings" icon on the home screen.
2. Tap "Language and Input".
3. Scroll to the very bottom of these settings and tap "Pointer Speed".
4. Increase the slider to make the touch screen more sensitive and easier to tap. Decrease the slider to make your touch screen less sensitive and more difficult to tap.
5. Tap "OK" and then experiment with the results.

Essential Support still working on that and they send me this instructions for now.
I think it makes the user experience better.

Click to expand...

Click to collapse

This helped me. I have mine set at approximately 3/4 and I'm happy one day in. Seems to work great now. I would still like smoother scrolling though. Thanks a million.

I was also having trouble with Android Pay and then found a post about the NFC being located near the bottom of the phone as opposed to the top as on my Nexus 6p.

With these problems fixed I'm completely pleased with this phone.

 

D

drumrjoe

Member

Oct 26, 2009

46

3

• Sep 5, 2018

• #20

ugh! Flashed back to stock on 7.1.1/NMJ32F/436 as that is how my phone came, and now I have no touchscreen after re-boot?!?!?! any advice? Please?

Thanks,

DJ