Dear [redacted],
Thank you for contacting ASUS Customer Service.
My name is [redacted] and I understand that you are having issue with the Android 7.0 Nougat update.
I apologize for the inconvenience this has caused you and I’ll be more than happy to help you in getting this resolved.
Unfortunately ASUS offices within the United States and Canada cannot comment on post from other regions, The ZE520KL and ZE552KL are not our NA region phones at the time.
I would pass the case to the Global Product team and would contact you once they provide me the related information.
If you have any other questions, please feel free to contact us again for assistance.
Best Regards,
[Redacted]
Hello [redacted]
After checking, we will release the Android N release schedule as soon as possible, please pay attention on our official news.
Please make note of your case number for future reference: [redacted]
Regards,
[redacted]
Anyone has an direct link for full ROM? I checked Asus website, it's still not up in their download page.
If/when I get the update (I'm in Canada, so might take a while) I'll try to capture the URL for the OTA. No promises for the full ROM link.
Thank you! OTA would be enough as currently, I'm in the latest version FW (WW 152). BTW, can you share on how to capture the OTA link from System Update? Who knows I get it first (I'm in Indonesia), I will try to also share the link here.
There are plenty of tutorials online, you can do it over ADB or (maybe?) a network packet sniffer.
Do you know if the smaller version of the Zenfone 3 (ZE520KL) is getting the update too? It's not included in the beta testing but the two devices always get the same updates on the same date.
Dear [redacted],
Thank you for contacting ASUS Customer Service.
My name is [redacted] and I understand that you are having issue with the Android 7.0 Nougat update.
I apologize for the inconvenience this has caused you and I’ll be more than happy to help you in getting this resolved.
Unfortunately ASUS offices within the United States and Canada cannot comment on post from other regions, The ZE520KL and ZE552KL are not our NA region phones at the time.
I would pass the case to the Global Product team and would contact you once they provide me the related information.
If you have any other questions, please feel free to contact us again for assistance.
Best Regards,
[Redacted]
Hello [redacted]
After checking, we will release the Android N release schedule as soon as possible, please pay attention on our official news.
Please make note of your case number for future reference: [redacted]
Regards,
[redacted]