Quality feel (use of materials)

XDA_RealLifeReview · Apr 24, 2019

Rate this thread to express how you think the OnePlus 7 Pro feels in terms of quality. A higher rating indicates that it feels premium and high-quality (attention to detail is high, manufacturing defects don't exist, etc).

Then, drop a comment if you have anything to add!

eXelero · Sep 2, 2019

paint peeling off next to volume rocker

I've ordered my OP7Pro on the Community Drop day. Used it with a case from day one. Still, on both sides of the volume rocker the paint (Mirror Gray) peeled off.
Immediately notified the vendor's customer support. They didn't take it really seriously from the start. Needed to follow-up 3 times until they officially answered me. Unfortunately, the response was negative, saying that the peeling off of the paint is not covered by warranty. So, if I want, they can repair it, but I will have to pay the costs.

So, I'm pretty much disappointed by this, since OP is selling this device as a premium one, and this paint peeling off never happened to me before, not even with less premium devices. Also, completely disappointed by how OPS's customer service works and, of course, by their final feedback. Probably my last OP device.

miketrout1995 · Dec 10, 2019

Royal Look & feel

The material used in one plus are of best quality and can be felt by the user as well.

Tiz92 · Dec 13, 2019

Mine feels and looks like new. No cover, just randoom screen protectors.

techlogik · Dec 20, 2019

Really good overall....but it is HEAVY! I had 6T. The weight is very noticeable. Even in my pocket it is a bit annoying.

Thicker, heavier than the 6T. Can't compare to the 7T...but can imagine that is even lighter than this thing.

Overall build and quality is up there with the best.

Bxperiaz3 · Dec 20, 2019

eXelero said:
I've ordered my OP7Pro on the Community Drop day. Used it with a case from day one. Still, on both sides of the volume rocker the paint (Mirror Gray) peeled off.
Immediately notified the vendor's customer support. They didn't take it really seriously from the start. Needed to follow-up 3 times until they officially answered me. Unfortunately, the response was negative, saying that the peeling off of the paint is not covered by warranty. So, if I want, they can repair it, but I will have to pay the costs.

So, I'm pretty much disappointed by this, since OP is selling this device as a premium one, and this paint peeling off never happened to me before, not even with less premium devices. Also, completely disappointed by how OPS's customer service works and, of course, by their final feedback. Probably my last OP device.

Hey, bit late to the party on this one but where did you get your case? Any photos or link to it?

Topics

Topics

Quality feel (use of materials)

XDA_RealLifeReview

RealLifeReview Dude

eXelero

Senior Member

miketrout1995

Member

Tiz92

Senior Member

techlogik

Senior Member

Bxperiaz3

Senior Member

Similar threads

New posts